Receptionist - DePaul Hall

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Receptionist to join our DePaul Hall team based in Bedford, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan, including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Receiving and routing telephone calls, greeting and directing visitors and contractors as appropriate. You will also be responsible for providing routine information and responding to inquiries from clients, visitors, and staff
• Sorting and distributing incoming and outgoing mail; distributes forms, reports and other documents to appropriate personnel and/ or department(s).
• Performing a wide variety of typing assignments as required, some being confidential in nature
• Establishing, maintaining, processing, and updating files, records and other documents as well as maintaining client discharge files
• Performs basic, routine bookkeeping functions, which involves petty cash reconciliation, clothing allowance and trust deposits, and payments on resident accounts
• May book resident medical appointments and arranges transportation
• Responds to all resident issues/situations promptly and takes appropriate action to rectify concerns
• Utilizes supplies and equipment in a responsible way e.g. follows manufacturers guidelines in the use of equipment
• Responsible for monitoring the fire/security alarm panel, the front door, and following safety and security duties as per facility policy

About You

• High School Diploma or equivalent.
• An approved 2-year Office Administration / Professional Secretarial diploma or university degree (i.e. Bachelor of Secretarial Science)
• Two (2) years of related experience
• Knowledge of general office procedures and equipment
• Ability to operate personal computers including various software packages including Word, Excel, Power Point, MS Publisher and various database software applications
• Ability to maintain confidentiality of records and information
• Strong resident focus and a positive attitude
• Demonstrated ability to interact positively with others
• Ability to work a schedule of flexible hours/shifts inclusive of days, evenings, weekends and holidays
• Ability to type 80 words per minute considered an asset.
• Ability to work with minimal supervision and prioritize work effectively.
• Previous experience working with seniors in a Retirement Living or Long-Term Care environment would be considered an asset
• Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment