Regional Account Manager

Company Description

Fashion Biz is an international wholesaler of innovatively designed, high-quality apparel distributed through agencies, promotional companies, uniform specialists, and retailers. Fashion Biz is committed to understanding and supporting its distributors, aiming to exceed their needs and grow together through strong, long-term partnerships. By combining innovative, forward-thinking strategies with dependable procurement and quick processing times, the company builds lasting relationships with both distributors and manufacturers. Fashion Biz owns and manages several leading stock service apparel brands, including Biz Collection, Biz Corporates, Syzmik Workwear, and Biz Care.

Position Overview

The Regional Account Manager is a full-time, hybrid role based in Richmond Hill, ON, with flexibility as you will be on the road interacting with customers. In this role, the individual manages and grows a portfolio of distributors and key accounts within the assigned GTA West territory, building strong, long-term relationships and identifying new business opportunities. Day-to-day responsibilities include conducting regular account visits and virtual meetings, presenting product offerings and promotions, coordinating with internal teams on inventory and order fulfillment, and monitoring sales performance against targets. The Regional Account Manager will provide proactive support to distributors, respond to inquiries, resolve issues promptly, and ensure an excellent customer experience. Additional tasks include preparing sales reports and forecasts, participating in trade shows or industry events, and sharing market feedback with marketing and product teams to support continuous improvement.

Key Responsibilities

• Experience in account management, territory sales, or business development, ideally within apparel, wholesale, or related industries.
• Strong skills in relationship building, customer service, and stakeholder management to support and grow distributor and retailer partnerships.
• Ability to analyze sales data, prepare reports and forecasts, and use CRM or sales management tools effectively.
• Solid communication and presentation skills, including the ability to deliver product information, proposals, and training to diverse audiences.
• Proven organizational and time-management skills, with the ability to prioritize multiple accounts and initiatives in a fast-paced environment.
• Comfort working in a hybrid setting, with the ability to travel within the territory for meetings, visits, and events as required.
• Knowledge of the uniform, promotional, or workwear market is an asset, along with an understanding of wholesale distribution channels.

Requirements:

• Demonstrated, successful sales performance including building and maintaining relationships to generate sales through phone, email and in-person meetings.
• Knowledge of Apparel, Promotional, Uniform Industry is a plus.
• Proven and successful negotiation, presentation, problem solving and closing skills.
• 5+ years of proven B2B sales experience with strategic accounts; Retail experience a plus.
• Professional written and verbal communication skills.
• Strong organizational and planning skills.
• Driven to meet goals, generate results and overcome objectives.
• Post-secondary education in Business, Marketing, Sales, or a related field, or equivalent combination of education and relevant experience.

Skills:

Required: Strong communication, English proficiency, customer service, and practical sales skills to understand needs, present solutions, and manage customer conversations. Negotiation and business development strengths.