Regional Account Manager

The salary range for this position is $65,000 to $70,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, & discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation & comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment & applicant screening process.

This is a posting for an existing vacancy.

What You'll Do

As our Relationship & Marketing Account Manager, you'll be the face of Compass within your region, helping clients get the most out of their partnership with us.

You will:

• Build strong, authentic relationships and become a trusted advisor to your clients.
• Create excitement around Compass programs, promotions, and services through engaging client interactions.
• Visit client sites regularly to understand their needs, identify opportunities, and deliver solutions.
• Plan and execute creative marketing initiatives, events, and client engagement activities.
• Drive participation, customer satisfaction, and business growth across your portfolio.
• Identify opportunities to expand services and introduce innovative solutions.
• Collaborate with operations teams to ensure exceptional client and customer experiences.
• Use business insights and performance data to uncover opportunities and support decision-making.
• Stay current on industry trends and bring fresh ideas that enhance the client experience.
• Build what we call an "emotional bank account" with clients through trust, consistency, creativity, and genuine care.

Simply Put...

Your mission is to help clients love working with Compass. You'll create meaningful connections, bring ideas to life, and find opportunities that help our clients and business grow together.

What You'll Bring

We're less focused on years of experience and more interested in your ability to build relationships, create excitement, and make an impact.

You Have:

• A background in marketing, client services, hospitality, business development, communications, or account management.
• A passion for building relationships and delivering exceptional customer experiences.
• Strong communication and presentation skills.
• A positive, energetic, and entrepreneurial mindset.
• A creative approach to problem-solving and client engagement.
• The ability to work independently, take initiative, and manage multiple priorities.
• Strong proficiency in Microsoft Office, including Excel and Outlook.
• A valid driver's license and willingness to travel throughout the region.

You'll Stand Out If You:

• Love meeting people and building genuine relationships.
• Bring energy, creativity, and positivity wherever you go.
• Enjoy representing a brand and creating memorable experiences.
• Are hungry to learn, grow, and make a name for yourself.
• Think beyond transactions and focus on building long-term partnerships.

Why Join Us?

Think of this role as part Relationship Manager, part Marketing Lead, and part Client Success Champion.

If you're someone who thrives on connecting with people, bringing fresh ideas to life, and creating experiences that leave a lasting impression, this is your opportunity to make a real impact.