Regional Director (Healthcare Leader role)

WELL Health Diagnostic Centres is looking for a Regional Director to join our growing team of healthcare professionals!

Reporting to: Vice President - Operations

About WELL Health Diagnostic Centres

WELL Health Diagnostic Centres is the largest operator of independent diagnostic health facilities in Ontario. More than 15,000 healthcare providers refer their patients to WELL Health Diagnostic Centres’ 60+ accredited locations for OHIP and AHCIP-covered cardiology, radiology, respirology, and sleep diagnostic services. We are committed to delivering shorter wait times, faster report turnaround, and the highest standard of patient care.

WELL Health Diagnostic Centres is a top employer of choice! We are dedicated to attracting, developing, and retaining the best healthcare professionals in the industry. We are proud to be recognized year after year as an industry leader, earning distinctions such as Canada’s Best Managed Companies, Great Place to Work®, Canada’s Top Growing Companies from The Globe and Mail, and the Consumer Choice Award.

Why Join WELL Health Diagnostic Centres?

• Compassionate & Connected Healthcare: Join a team of 1,000+ healthcare professionals across Canada dedicated to delivering excellent patient care while upholding the highest clinical standards.
• Employee Wellness: We support your overall work-life balance and offer full access to our group medical benefits and external wellness platforms to support you in thriving both personally and professionally.
• Competitive & Comprehensive Compensation: Enjoy competitive pay, extended health and dental benefits, paid time off, and exclusive perks through Perkopolis with 5,000+ discounts.
• Grow with a Leading Organization: With 60+ clinics across Canada and upcoming rapid expansion, you’ll have the opportunity to advance your skills and build a meaningful career.
• Collaborative & Supportive Culture: Work in a team-oriented environment with strong leadership, mentorship opportunities, continuing education support, training and development support, internal mobility, and clear pathways for career growth.

Visit us at https://welldiagnostics.ca

Responsibilities:

• Ensure all clinics in your region are operating in accordance with the corporate objectives, policies, programs and service standards.
• Ensure the consistent delivery of high-quality service in all clinics to meet or exceed patient and physician expectations.
• Monitor business analytics and accountability report for all clinics in the region and take appropriate actions to ensure results.
• Plan and organize all clinic operations including facilities and equipment maintenance and repairs, as well as Human Resources requirements
• Coordinate with all physicians working at the clinics in your region; assist in recruitment of additional physicians to work in clinics.
• Plan and organize staff changes including recruitment, promotion, transfer and discipline.
• Arrange renewal and compliance with Collective Bargaining Agreement, if applicable.
• Identify opportunities for new services to be added at the clinics.
• Assist in procurement of equipment, service contracts, and critical supplies.
• Monitor patient satisfaction and take appropriate action in case of adverse feedback.
• Improve employee engagement via ongoing and new initiatives in support of employee growth and development.
• Coach and mentor clinic managers and site leads to improve patient flow and efficiency at the clinics such that patient wait-times are reduced, and staff schedule is optimized.
• Submit biweekly progress report on operations, and/or present at senior management meetings with a focus on personnel concerns, patient wait-times, business development & new initiatives.
• Collaborate with Physician Relations to ensure positive relationships with referring physicians are maintained, and/or improved.
• Coordinate with Facilities to plan and organize new clinic locations in the region.
• Implement procedural, administrative and organizational changes as per corporate objectives.
• Support client-focused services to monitor client satisfaction, providing senior management with the ability to address negative issues and optimize superior patient and physician services.
• Positively influence clinic staff members, including physicians, nurses, physician’s aids, and administrative staff to ensure the clinics operate efficiently and effectively.

Qualifications, Experience & Requirements:

• 5+ years of management experience in healthcare industry
• Bachelor’s degree in sciences, healthcare, or related field.
• Previous experience in diagnostic imaging or cardiology practices is an asset.
• Ability to rapidly learn and adapt to changing environments and clients.
• Self-starter that thrives in entrepreneurial environments
• Excellent written and oral presentation skills with ability to engage, inspire, and build credibility.
• Ability to operate with high degree of integrity and sincerity.
• Demonstrated leadership, reliability and flexibility.
• Excellent interpersonal, communication and relationship building skills enabling you to develop and maintain strong relationships with healthcare professionals (influencing, teamwork, empowerment, conflict resolution management).
• Excellent written and verbal communication skills combined with excellent patient care.
• Demonstrate effective decision-making and problem-solving skills.
• Willing to travel throughout Ontario, when required.

What Sets You Apart

You bring a positive, professional attitude, enjoy working both independently and collaboratively, and treat everyone with respect, dignity, and kindness. You’re curious, dependable, and take pride in keeping things running smoothly behind the scenes.

What We Offer

• Competitive compensation
• Medical & dental benefits
• Training and professional development support
• Corporate discounts and referral bonuses
• Travel opportunities with mileage and travel premiums (where applicable)

WELL Health Diagnostic Centres does not use artificial intelligence-assisted tools as part of the recruitment process.

WELL Health Diagnostic Centres welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WELL Health Diagnostic Centres is an equal opportunity employer. If you require accommodation for a disability at any stage of the recruitment process, please notify Human Resources.

Follow us on LinkedIn: www.linkedin.com/company/welldiagnostics.ca