Regional Retail Manager

REGIONAL MANAGER

Trusted Retail Leadership Recruitment with People Finders Personnel

People Finders Personnel connects proven leaders with great Ontario employers. We know retail, we move fast, and we tell you the real details up front.

With us, you receive:

• A recruiter who presents you directly to the hiring team

• Honest details on pay, territory and expectations before you interview

• Support and feedback at every step

Regional Manager – Western Ontario (Home Health & Wellness Retail)

• Schedule: Full-time, Monday–Friday, with flexibility for store visits

• Pay: $80,000 base + annual performance bonus (STIP). All travel expenses reimbursed

• Location: Field-based. Lead stores in Windsor, Chatham, Sarnia, London, Kitchener, Cambridge, Hamilton, St. Catharines and Oakville. Living in London, Kitchener-Waterloo.

• Reports to: National Manager

• Start Date: Immediate – Permanent opportunity

You've run a district. You know your numbers by heart. You can walk into a store and spot what's wrong in five minutes and know how to coach Store Managers to ensure permanent solutions are in place.

My client is hiring a hands-on Regional Manager for an established Canadian home health and wellness retailer. Their stores help people stay independent and active: mobility products, sleep therapy (CPAP), braces and compression fittings, and everyday health supplies. The company is newly independent and building its leadership team, so this is a chance to put your stamp on a region and grow with the business.

This is not a desk job and not a 'visit once a quarter' job. You'll lead 9 Store Managers, many of them remotely, and own the results across the whole region.

Key Responsibilities

• Lead your Store Managers: weekly 1:1s, coaching and clear accountability. Recruit, develop and retain strong managers and build succession

• Own the numbers: regional sales, store P&Ls, labour and SPLH (sales per labour hour). Spot gaps early and drive corrective action

• Run a tight weekly rhythm: structured weekly meetings, documented action plans with owners and deadlines, and follow-up until it's done

• Report clearly: submit weekly regional reports to the National Manager with commentary on sales, labour, HR, customer experience and inventory

• Be in the stores: regular visits, audits and operational reviews. Keep operations, merchandising, cleanliness and standards consistent in every location

• Control inventory: accuracy, counts, shrink, stock levels and smart local ordering (no out-of-stocks, no excess)

• Grow the community side: review and drive each store's outreach plan with doctors, hospitals, retirement residences and other referral partners – and track the results

• Keep stores audit-ready: HR, health & safety, loss prevention, scheduling and timekeeping approvals (Dayforce), and facility or maintenance issues followed through to resolution

• Roll out change: bring new programs and company initiatives to life at store level

Requirements

• Multi-unit retail leadership: 3+ years as a District, Area or Regional Manager leading multiple stores through Store Managers

• Hands-on retail roots: you came up through store management – you know scheduling, counts, visual, opening and closing, not just reports

• Remote management: experience leading stores spread across a large territory, with real accountability from a distance

• Highly organized: you live by your calendar, action plans and follow-up. Nothing slips

• Results you can prove: you can tell us your district size, sales volume and the specific numbers you moved (sales, labour, shrink, people promoted)

• Strong with data: comfortable with KPIs, P&Ls, Excel and weekly reporting

• Valid driver's licence and access to a vehicle for regular travel across the region

Big Plus If You Have

• Healthcare, pharmacy, home health care, optical, hearing or other specialty retail experience

• Experience building referral or community partnerships

• Dayforce experience

Why You'll Want This Role

• Real ownership of a 9-store region – your decisions show up in the results

• Bonus tied to performance, plus every travel expense covered

• Meaningful work: your stores help seniors and families live safer, more independent lives

• A growing company where strong leaders get noticed

How to Apply

Apply with your resume. Only candidates selected for next steps will be contacted.