Registration and Program Assistant (Bilingual)

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PLEASE NOTE: This position requires excellent English and French or Spanish - speaking and written communications skills.

Purpose:

The Schulich Executive Education Centre (SEEC) is a revenue and margin-generating strategic business unit of the Schulich School of Business at York University. The SEEC is a self-sustaining unit that designs and develops offerings positioned at the high end of the market to a demanding professional clientele in executive education. The purpose of this job is to provide bilingual (English and French/Spanish) support to Custom Project Leaders/Directors with their various corporate and international accounts. To also provide accurate translation of client documents from French/Spanish to English and English to French/Spanish as required by custom Program Leaders/Directors. To prepare custom seminars (English and French/Spanish) for SEEC Corporate and International clients, including preparing and printing of materials and binders or preparation of electronic materials. To act as bilingual front-line contact for executives wishing to take Executive Education programs. To receive and process English and French/Spanish client registrations and maintain accurate and complete registration records. To invoice clients in accordance with billing specifications/practices as defined by SEEC and the client, collect from tardy clients, and to ensure accuracy of client invoices.

Education:

Completion of related post-secondary courses or training in a related field (such as event planning, office administration, communication)

Experience:

Two (2) years related experience (e.g. customer service skills, administrative support, liaising with a variety of contacts, event planning, dealing with public/corporate community,) in a unionized and service oriented environment.

Skills:

Typing 45 - 50 wpm, accuracy essential. Intermediate level skills in MS word, power point, excel and database maintenance.Ability and willingness to learn a computerized registration system,obtaining and providing information in a clear and concise manner.Excellent English and French or Spanish - speaking and written communications skills.Dealing courteously and effectively with people at all levels, exercising tact and diplomacy, effective interpersonal skills, attending accurately to details and working effectively under pressure of high volume and meeting deadlines.Effective customer service and pleasant telephone manner, good organizational skills, including setting priorities, exercising initiative and good judgement, ability to work as part of a team and independently. Demonstrated Time Management Skills, proficient knowledge/ability to use electronics tablets and laptops.

Additional Notes:

This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview. Hours of work: 9:00 AM to 5:00 PMSummer: SameOccasional overtime will be availablePeak periods for this position: September to July

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If you are a current York University employee in the YUSA-1 bargaining unit and/or are using your job posting rights under the collective agreement to view and apply for jobs, you must apply through the Employee Career Portal - YU Hire to be considered an internal applicant.

As per Article 12.02(f) of the YUSA-1 Collective Agreement, to be considered an internal applicant, employees in the YUSA-1 bargaining unit must submit the application 5 working days following the first day of posting. This is referred to as the 'Posted Date' on the job posting. Please refer to the 'Posting Intent' on the job posting.

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.

PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.