Publié il y a 26 jours
Remote-Customer Service Representative
@ International SOS
Niagara-on-the-Lake, Ontario
En bref
International SOS, through its client Aspire Lifestyles, is hiring a remote customer service representative in Ontario for a newly created permanent full-time role. The agent handles inbound phone, email and chat requests about lifestyle services, travel coordination and loyalty benefits on a fixed schedule that includes evenings, weekends and holidays. The posting states pay of $20.00 per hour plus performance incentives and benefits.
Salaire :
20 $ de l’heure
Responsabilités :
- Manage inbound requests by phone, email and chat
- Provide accurate, timely support for inquiries
- Assist with travel and lifestyle loyalty needs
- Document interactions and manage cases
Résumé des exigences :
- Minimum 2 years interactive customer service experience
- Fluent spoken and written English
- Call center or high-volume service experience preferred
- GDS experience (Amadeus, Sabre, Galileo) highly valued
- Flexible schedule including evenings, weekends and holidays
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · successfactors
- Date publiée par l’employeur
- 2026-10-15
- Première détection par notre source
- 2026-10-09
- Mise à jour du dossier source
- 2026-10-24
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Expérience | 2 an(s) et plus |
| Heures par semaine | 40 |
| Horaire | jour, soir, jours fériés, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Domicile |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Vérifications | casier judiciaire |
| Formation | Secondaire (DES) (exigé) |
| Avantages mentionnés | Congés payés généreux, Régime de retraite, Prime de rendement, Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
International SOS
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
International SOS is the world's leading health and security risk services company. Worldwide Reach, Human Touch.
Description complète de l’entreprise
The International SOS Group of Companies has been in the business of saving lives for over 40 years. Protecting global workforces from health and security threats, we deliver customised health, security risk management and wellbeing solutions to fuel our clients’ growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical expertise with a focus on prevention, offers real-time, actionable insights and unparalleled on-the-ground delivery. We help clients meet compliance reporting needs for good governance. By partnering with us organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability. Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by 9,000 organisations, including the majority of the Fortune Global 500 as well as mid-size enterprises, governments, educational institutions, and NGOs. 12,000 multi-cultural medical, security and logistics experts stand with you to provide support & assistance from over 1,200 locations in 90 countries, 24/7, 365 days. To protect your workforce, we are at your fingertips: www.internationalsos.com For news and events updates follow us on Twitter - https://twitter.com/IntlSOS
- Abonnés LinkedIn
- 468 516
- Personnes associées sur LinkedIn
- 12 492
- Bureaux déclarés
- #17-00 Odeon Towers, Singapore, 188720, SG
- 785 Arbor Way, Blue Bell, Pennsylvania 19422, US
- 3600 Horizon Blvd, London, UK W4 5YA, GB
- Catégories d’activité
- Health Care
- Risk Management
- Non Profit
- Security
- Medical
- Social Assistance
- Travel
- Autres noms enregistrés
- International SOS Government Medical Services
- International SOS
- Spécialités
- international healthcare
- medical assistance
- security services
- duty of care
- travel
- security
- medical
- risk
- mobility
- crisis
- assistance
- health
- outsource
- care
- pandemic
- evacuation
- safety
- expats
- and concierge
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
The International SOS Group of Companies has been in the business of saving lives for over 40 years. Protecting global workforces from health and security threats, we deliver customised health, security risk management and wellbeing solutions to fuel our clients’ growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind…
| Champ | Valeur |
|---|---|
| Secteur | Hospitals and Health Care |
| Taille | 10,001+ employees |
| Siège social | Singapore |
| Type d’organisation | Privately Held |
| Fondée en | 1985 |
| Spécialités | international healthcaremedical assistancesecurity servicesduty of caretravelsecuritymedicalriskmobilitycrisis |
| Offres sur Jobsy | 76 |
| Voir la page |
Remote-Customer Service Representative
Location: Remote – Ontario, Canada
Position Type: Permanent, Full-Time
Pay Range: $20.00 per hour
This is a newly created permanent position
Aspire Lifestyles delivers premium loyalty and customer service solutions for some of the world’s most recognized brands.
Our agents play a key role in ensuring customers receive responsive, professional support while representing our clients with care and attention to detail.
We are seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers.
In this role, you will respond to inbound requests through phone, email, and chat, providing polished, timely, and accurate support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits.
You will help create seamless, unforgettable experiences while representing some of the world’s most recognized brands.
Why you will love working with us:
· Competitive hourly rate + performance-based incentives
· Full-time (40 hours/week), Fixed Schedules
· Paid training
· RRSP Match
· Medical, Dental & Vision benefits
· Paid time off
· Remote Work from home opportunity
· No sales required
What you will do:
· Manage inbound customer requests through phone, email, and chat
· Provide accurate and timely support for customer inquiries and service requests
· Assist customers with travel-related or lifestyle loyalty program needs
· Document interactions and manage cases using company systems
· Maintain quality standards while meeting service and performance metrics
The goal of this role is to provide professional, seamless customer experience with every interaction.
What we are looking for in a successful candidate:
· A passion for helping customers and solving problems
· Strong communication and interpersonal skills
· The ability to multitask across multiple systems and requests
· Attention to detail and strong time management
· Comfort working in a fast-paced, performance-driven environment
Experience:
· Minimum 2 years of interactive customer service experience
· Call center or high-volume service experience preferred
· Hospitality, travel, or loyalty program experience is highly valued
· Personal global travel experience is an asset
· Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued
· Investigative mindset with a passion for creating extraordinary experiences
Language Opportunities:
We are currently recruiting individuals who are fluent (verbal and written) in English. Professional-level proficiency in any of the following additional languages is considered a strong asset:
· Spanish
· French
· Mandarin
· Cantonese
· Portuguese
Please note: Language placement may vary depending on the client program supported.
Work Requirements:
· Must located in Ontario, Canada
· Ability to work a flexible schedule including evenings, weekends, and holidays
· Have a private work-from-home environment with reliable hardwired internet
· Ability to pass required background screening
· High school diploma or equivalent is required.
Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process
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