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Première détection par notre source: il y a 26 jours

Reservation Agent

@ Hyatt

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Sydney, Nouvelle-Écosse

Temps plein
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SIGNAUX

En bref

Hyatt is hiring a full-time Reservation Agent at Park Hyatt Sydney to update and manage guest reservations. The role handles room booking requests across all hotel channels, monitors room inventory, and applies upselling and revenue management tactics. Benefits include complimentary meals, Spa and F&B discounts, and worldwide Hyatt accommodation.

Responsabilités :

  • Receive and process room reservation requests from all channels
  • Monitor room inventory
  • Upsell on every sales call
  • Apply revenue management strategies

Résumé des exigences :

  • Strong computer skills, especially MS Office
  • Ability to work under pressure
  • Positive, can-do attitude
  • Hospitality or tourism diploma desirable
  • Opera/Fidelio knowledge desirable

Outils et compétences

MS OfficeOperaFidelio

Avantages mentionnés

Programme d’aide
Source et dates

Site carrière / système de candidatures · taleo

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-10-12
Mise à jour du dossier source
2026-10-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
FormationCertificat de métier (DEP) (préféré)
Domaines d’étudesHospitality Management, Tourism Management
Avantages mentionnésRabais employé, Mieux-être, Repas gratuits ou à rabais

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Description

About Park Hyatt Sydney

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

About the role

In the role of Reservation Agent you will be responsible for updating and managing the guest's reservation. Reporting to the Guest Relations Executive, you will be enjoying an inclusive working environment within a dynamic team that extends beyond the realms of Front Office.

This varied and dynamic role provides a chance to develop your professional hospitality career within an international company; either in Australia or overseas.

Main Responsibilities

  • Receive, capture and process requests for room reservations that arrive through all channels available to the hotel and corresponding to all business segments
  • Monitoring inventory of rooms
  • Ensure active Upselling in every sales call
  • Apply established Revenue Management strategies and tactics

  • Good Computer Skills particularly in the use of MS Office.

  • Ability to work under pressure

  • Positive, can-do attitude

  • Diploma/certificate in Hospitality or Tourism Management is desirable

  • Knowledge of Opera/Fidelio is desirable

  • Preferable prerequisite knowledge of the Travel/Hotel industry but not essential

Working at Park Hyatt Sydney will include:

  • Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
  • Access to complimentary and discounted Hyatt accommodation worldwide
  • Access to internationally recognised learning and development programs and opportunities
  • Access to an employee assistance program and paid family leave benefits
  • Being part of a diverse and inclusive team, passionate about their work

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces with the aim to create an authentic culture of care and service.
Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
If you are looking for a fulfilling career, please apply through www.careers.hyatt.com

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