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Publié il y a 15 jours

Reservations Sales Agent

@ Banff Caribou Properties Ltd.

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Banff, Alberta

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Banff Caribou Properties Ltd. is hiring a Reservations Sales Agent to handle guest and travel partner enquiries by phone and email. The role converts enquiries into bookings, sells hotels and packages, and processes reservations and payments.

Responsabilités :

  • Answer guest and partner enquiries by phone and email
  • Convert enquiries into hotel and package bookings
  • Process reservations, deposits, payments and confirmations
  • Explain booking terms and cancellation policies
  • Maintain accurate reservation and guest records

Résumé des exigences :

  • Friendly, confident telephone manner
  • Strong communication and sales skills
  • Excellent written and verbal English
  • Flexibility to work weekends and holidays
  • Customer service or reservations experience is an asset
  • Property management system experience is an asset

Outils et compétences

Property management systemReservation system
Source et dates

Site carrière / système de candidatures · dayforce-feed

Date publiée par l’employeur
2026-10-25
Première détection par notre source
2026-10-26
Mise à jour du dossier source
2026-10-26

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineVentes
Horairejours fériés, fins de semaine
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Banff Caribou Properties Ltd.

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

An employee owned & operated company with hotels, restaurants, spas, cinema, and sports shop in Banff National Park.

Description complète de l’entreprise

Banff Lodging Co. is an employee owned and operated company with hotels, restaurants, spas, cinema, and sports shop all located in beautiful Banff & Canmore, AB. We are an eclectic and diverse group of over 900 employees; we choose our attitude, have fun and are passionate and enthusiastic in all that we do. We are community-minded, we take chances, show initiative and seek innovation. With our variety of job opportunities and commitment to career development your future will flourish with Banff Lodging Co.

Abonnés LinkedIn
2 876
Personnes associées sur LinkedIn
248
Bureaux déclarés
  • 229 Bear Street Suite 300, Banff, Alberta T1L 1H8, CA
  • 461 Banff Ave, Banff, Alberta T1L 1H8, CA
  • 600 Banff Ave, Banff, Alberta T1L 1H8, CA
  • 521 Banff Ave, Banff, Alberta T1L 1H8, CA
  • 901 Hidden Ridge Way, Banff, Alberta T1L 1H8, CA
  • 345 Banff Ave, Banff, Alberta T1L, CA
  • 502 Tunnel Mountain Rd, Banff, Alberta T1L, CA
  • 1029 Banff Ave, Banff, Alberta T0L, CA
  • 250 Marmot Crescent, Banff, Alberta T1L, CA
  • 337 Banff Ave, Banff, Alberta T1L, CA
  • 229 Bear st, Wolf & Bear Mall, Banff, AB T1L 1H8, CA
  • 206 Banff Avenue, Banff, AB T1L 1H8, CA
  • 1711 Bow Valley Trail, Canmore, AB T1W 1L7, CA
  • 1725 Bow Valley Trail, Canmore, Alberta T1W 2X3, CA
Catégories d’activité
  • Hospitality
  • Restaurants
  • Tourism
Autres noms enregistrés
  • Banff Caribou Properties
  • Banff Lodging Company
Spécialités
  • Hospitiality
  • Tourism
  • Restaurant
  • Spa
  • Cinema
  • and Hotel
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

Banff Lodging Co. is an employee owned and operated company with hotels, restaurants, spas, cinema, and sports shop all located in beautiful Banff & Canmore, AB. We are an eclectic and diverse group of over 900 employees; we choose our attitude, have fun and are passionate and enthusiastic in all that we do. We are community-minded, we take chances, show initiative and seek innovation. With our variety of job…

ChampValeur
SecteurHospitality
Taille501-1,000 employees
Siège socialBanff, Alberta
Type d’organisationPrivately Held
Fondée en1985
SpécialitésHospitialityTourismRestaurantSpaCinemaand Hotel
Offres sur Jobsy12
LinkedInVoir la page
Description


Do you love travel, connecting with people and creating memorable guest experiences?

As a Reservations Sales Agent, you’ll be the first point of contact for guests planning their Banff getaway. You’ll use your knowledge of BCP’s hotels, packages, products and services to help guests find the perfect stay and turn enquiries into bookings.

You’ll communicate with guests, travel agents and FIT partners by phone and email, providing knowledgeable, friendly and personalised service throughout the booking process.

What you’ll be doing

  • Answer guest and travel partner enquiries by phone and email in a professional and engaging manner.
  • Build rapport, understand guest needs and confidently convert enquiries into bookings.
  • Sell BCP’s hotels, packages, products and services, identifying opportunities to upsell and enhance stays.
  • Use your knowledge of BCP offerings and Banff to make relevant recommendations.
  • Process reservations, deposits, payments, confirmations and special requests accurately.
  • Explain booking terms, conditions, cancellation policies and check-in information.
  • Work closely with Front Office, booking partners and wholesalers to ensure guest needs are met.
  • Maintain accurate reservation and guest information in our systems.

What you’ll bring

  • A friendly, confident and professional telephone manner.
  • Strong communication and interpersonal skills.
  • A natural ability to build rapport and turn conversations into sales.
  • A positive, outgoing and guest-focused attitude.
  • Excellent written and verbal English.
  • The ability to work well in a fast-paced environment.
  • Flexibility to work weekends and holidays.
  • Previous customer service, sales or reservations experience is an asset.
  • Hospitality property management system experience is an asset.
  • A willingness to learn and be part of a positive team.


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