Resident Services & TRC Coordinator

Lions Housing Centres is looking for an organized, compassionate, and resident-focused Resident Services & TRC Coordinator to join our team.

This position combines resident support, community resource coordination, recreation programming, and administrative support within our Supportive Housing program.

Key Responsibilities

· Provide support and assistance to residents and help connect them with community resources and services.

· Plan and coordinate resident activities, events, workshops, outings, and wellness initiatives.

· Assist with Supportive Housing admissions, resident orientations, tours, and related paperwork.

· Maintain resident records, directories, POA contact information, program statistics, and documentation.

· Prepare resident and family communications, coordinate vaccine clinics, and assist with program administration.

· Support staff with administrative resources, forms, onboarding paperwork, and routine operational needs.

· Work collaboratively with the Director of Resident Services, residents, families, staff, and community partners.

Qualifications

· Grade 12 diploma or equivalent;

· Education or experience in social services, recreation, community support, or a related field is an asset.

· Experience working with older adults or individuals requiring support is preferred.

· Knowledge of long-term care (LTC) and community resources is an asset.

· Strong communication, organizational, problem-solving, and interpersonal skills.

· Proficiency in Microsoft Office and Microsoft Teams.

· Ability to work independently, maintain confidentiality, and manage competing priorities.

What We’re Looking For

A dependable, approachable individual who enjoys working with people, takes initiative, and is passionate about supporting residents’ independence, well-being, and quality of life.

Lions Housing Centres is looking for an organized, compassionate, and resident-focused Resident Services & TRC Coordinator to join our team.

This position combines resident support, community resource coordination, recreation programming, and administrative support within our Supportive Housing program.

Key Responsibilities

· Provide support and assistance to residents and help connect them with community resources and services.

· Plan and coordinate resident activities, events, workshops, outings, and wellness initiatives.

· Assist with Supportive Housing admissions, resident orientations, tours, and related paperwork.

· Maintain resident records, directories, POA contact information, program statistics, and documentation.

· Prepare resident and family communications, coordinate vaccine clinics, and assist with program administration.

· Support staff with administrative resources, forms, onboarding paperwork, and routine operational needs.

· Work collaboratively with the Director of Resident Services, residents, families, staff, and community partners.

Qualifications

· Grade 12 diploma or equivalent;

· Education or experience in social services, recreation, community support, or a related field is an asset.

· Experience working with older adults or individuals requiring support is preferred.

· Knowledge of long-term care (LTC) and community resources is an asset.

· Strong communication, organizational, problem-solving, and interpersonal skills.

· Proficiency in Microsoft Office and Microsoft Teams.

· Ability to work independently, maintain confidentiality, and manage competing priorities.

What We’re Looking For

A dependable, approachable individual who enjoys working with people, takes initiative, and is passionate about supporting residents’ independence, well-being, and quality of life.