Residential Community Support Workers (Greater Vancouver - Casual Pool)

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 700-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.

Taproot is hiring Social Services workers to care for the individuals (adults and children and youth) within our programs in the Greater Vancouver, Lower Mainland and Fraser Valley areas.

Each of the Community Living programs provide essential services to adults we serve with personalized support programs that stress independence, support unique strengths and qualities, and encourage integration into the community.
Join our dedicated social services team, to mentor these individuals to develop their unique strengths and encourage independence.

The Position

We are currently hiring for the following roles, in a casual / on-call capacity, with the opportunity to apply for part-time and full-time positions, as they become available:

• Residence Workers, may include overnight awake scheduling (Grid 10)
• Awake Residential Night Workers (Grid 6)

These positions require union membership with CUPE and employees must be available to work a variety of roles and shifts such as weekdays, weekends and evening shifts, that could include (but not limited to) scheduling of 0700-1500, 0800-1600, 1300-2100, 1600-2400 and 2400-0800.

Challenging behaviours may occur on a daily basis, therefore, applicants that already have ASIST Suicide training, along with, experience with de-escalation techniques and a minimum of 1 year experience working with individuals with significant mental health concerns, high behaviors and/or trauma, are preferred.

Once hired, Casual/On Call employees are contacted to work a variety of unionized roles and shifts (based on availability) to cover staff illness, LOA, vacation etc. in 24-hr/7 programs located throughout the Greater Vancouver, Lower Mainland and Fraser Valley areas of British Columbia.

In Your Role You Will

• Assess, set goals for, and evaluate progress of persons served
• Teach social skills through daily routines and activities
• Monitor safety and well-being, promoting health and security
• Provide behaviour management and emotional support, including crisis intervention
• Facilitate communication between program, family, and community
• Assist with personal hygiene and daily living activities
• Administer medications per established guidelines
• Maintain documentation such as communication books, Case notes and incident reports
• Perform household duties including meal prep and cleaning
• Accompany individuals to appointments and outings ( inside or outside)
• Participate in the Occupational Health and Safety (OHS) Committee
• Safely operate motor vehicles for program-related transportation
• Advocate for the needs and rights of persons served
• Carry out miscellaneous duties as required
• Request a job description for full duties and responsibilities.

***Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

• Diploma or Degree in an area such as Psychology, Social Work, Disability Studies, Sociology, Healthcare Aide, PSW, Practical Nursing, Adult Mental Health, Addictions, or equivalent
• Minimum of 1 year of experience in a community based setting
• Other combinations of education and experience may be considered.
• Other related fields of experience include Community Support Worker, Education Assistant, Special Needs, Behaviour Interventionist.

• Valid BC Driver’s Class 5 License and clean driver’s abstract
• A reliable, safe vehicle that has appropriate insurance is an asset in some roles/programs
• Positive behavior supports experience and Trauma informed care an asset.
• Valid CPR/First Aid, Non-Violent Crisis Intervention Certificate (NVCI, Mandt or CPI) and Conflict Resolution Certificate (or ability to obtain within probation period)

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we’re building a company we’re proud of.

Our Employees Enjoy

• Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
• Work/life balance
• Learning and career development opportunities
• Competitive wages and salaries (per collective agreement)
• Paid vacation and benefits for eligible employees
• Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
• Matching RRSP plan for eligible employees within Alberta
• Professional development opportunities and job-related training
• Employee and Family Assistance Program
• Long Service Milestone rewards
• Employee referral bonus program
• A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer
Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.
We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.