Resource Coordinator

Position Summary

Tacten is actively seeking a full-time Resource Coordinator to support projects within the Fort McMurray, AB region.

This role is responsible for coordinating technician resources by contacting candidates from our internal resource pool, promoting project opportunities, verifying certifications and site qualifications, coordinating employee outreach for upcoming projects, scheduling within internal systems, confirming site requirements, and arranging IRATA training.

This position will be based in Fort McMurray, AB and will require site-based work.

If you are looking for a fast-paced environment with opportunities for growth, development, and ongoing learning, this could be an excellent opportunity to join our team!

Responsibilities

Identifying Resource Needs

• Assessing project requirements and resource allocation needs
• Collaborating with project managers and stakeholders to understand resource needs
• Conducting ongoing analysis of resource availability and skills

Resource Acquisition

• Maintaining an internal resource list/database
• Actively reaching out to candidates on the internal resource list to determine their availability
• Conducting interviews and assessments to evaluate candidates' skills and suitability for different project opportunities

Resource Deployment

• Providing staff with clear communications/information regarding their work assignments
• Matching available resources to project opportunities based on their skills, availability, and project requirements
• Coordinating with project managers to ensure resources are efficiently and effectively allocated to projects
• Managing resource schedules, ensuring timely deployment and efficient utilization
• Maintaining documentation of resource assignments, updates, and changes
• Coordinating with HR and hiring teams to facilitate the onboarding process for new resources
• Effectively and quickly managing issues/conflicts/ priorities related to the planning, scheduling and dispatching of staff and equipment/resources to support a smooth work flow
• Ensuring applicable collective agreement provisions are consistently applied in the technician/client interaction

Resource Promotion and Engagement

• Promoting project opportunities to eligible candidates in the internal resource list
• Communicating the benefits and details of project opportunities to candidates
• Managing communication and feedback between resources and project managers
• Encouraging and fostering an engaged and productive resource pool through regular communication and support
• Identifying opportunities to improve staff satisfaction and engagement

Reporting and Analysis

• Tracking and analyzing resource utilization metrics, including availability, utilization rates, and conflicts
• Preparing regular reports and insights to senior management regarding resource availability, allocation, and capacity constraints
• Identifying trends, issues, and opportunities for improvement in resource management processes
• Providing recommendations and suggestions for optimizing resource allocation and utilization

Other work duties as assigned.

Requirements

EDUCATION:

• Post-Secondary school diploma in a related field
• Minimum of 2 years industry related experience
• Experience in the NDT industry preferred

KNOWLEDGE, SKILLS & ABILITIES:

• Strong understanding of company's service lines and technical offerings to effectively coordinate and deploy resources
• Knowledge of client technical requirements and workforce planning within industrial environments
• Familiarity with industry trade associations, industrial trades, and unionized work environments
• Working knowledge of the QCC Collective Agreement and related compliance requirements
• Strong interpersonal and communication skills with the ability to build relationships across internal teams, clients, and field personnel
• Proficient in Microsoft Office Suite, including Outlook, Word, and Excel
• Experience using scheduling systems and workforce coordination software
• Excellent organizational, problem-solving, and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Demonstrated commitment to workplace safety, quality standards, and compliance with Occupational Health & Safety legislation, ISO standards, and company policies and procedures

Working Conditions

• Extended periods of sitting at a desk while working on a computer
• Regular use of hands and fingers for typing, data entry, and other computer related tasks
• Occasional lifting and carrying of files or documents
• Effective communication skills to interact with team members, clients, and vendors
• Ability to work under pressure and meet deadlines in a fast paced environment
• Occasional standing or walking for meetings or office tasks outside of desk work

Company Overview and Benefits

For 20 years, Tacten has been leaders of innovation in delivering an integrated industrial services model based on composite crews, multi-disciplined trades, certified IRATA personnel and customized access optimization programs to industry’s largest clients in the world’s harshest environments.

Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Tacten employs dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.

Please note we will consider accessibility accommodations to applicants upon request.

The company utilizes AI enabled tools to organize candidate responses. These tools may be used in the screening or assessment of applicants.

Benefits

The strength of Tacten lies in its outstanding people. As a rapidly growing, intensely innovative, international public held company, the opportunities to pursue challenging and diverse career development paths are vast.

Complemented by an attractive hours-based benefits program, Tacten offers Employer-matched retirement savings, discounted fitness memberships, an employee and family assistance program, and extensive training, courses and progression opportunities. Working on a variety of projects across industries such as Oil and Gas, Civil, Construction and Engineering, we can ensure your career stays diverse, interesting, and safe!

Join our team at Tacten and embark on a rewarding journey where you will contribute to the company's growth and success while advancing your career. Apply now to be part of our dedicated team of professionals.

Identifying Resource Needs

• Assessing project requirements and resource allocation needs
• Collaborating with project managers and stakeholders to understand resource needs
• Conducting ongoing analysis of resource availability and skills

Resource Acquisition

• Maintaining an internal resource list/database
• Actively reaching out to candidates on the internal resource list to determine their availability
• Conducting interviews and assessments to evaluate candidates' skills and suitability for different project opportunities

Resource Deployment

• Providing staff with clear communications/information regarding their work assignments
• Matching available resources to project opportunities based on their skills, availability, and project requirements
• Coordinating with project managers to ensure resources are efficiently and effectively allocated to projects
• Managing resource schedules, ensuring timely deployment and efficient utilization
• Maintaining documentation of resource assignments, updates, and changes
• Coordinating with HR and hiring teams to facilitate the onboarding process for new resources
• Effectively and quickly managing issues/conflicts/ priorities related to the planning, scheduling and dispatching of staff and equipment/resources to support a smooth work flow
• Ensuring applicable collective agreement provisions are consistently applied in the technician/client interaction

Resource Promotion and Engagement

• Promoting project opportunities to eligible candidates in the internal resource list
• Communicating the benefits and details of project opportunities to candidates
• Managing communication and feedback between resources and project managers
• Encouraging and fostering an engaged and productive resource pool through regular communication and support
• Identifying opportunities to improve staff satisfaction and engagement

Reporting and Analysis

• Tracking and analyzing resource utilization metrics, including availability, utilization rates, and conflicts
• Preparing regular reports and insights to senior management regarding resource availability, allocation, and capacity constraints
• Identifying trends, issues, and opportunities for improvement in resource management processes
• Providing recommendations and suggestions for optimizing resource allocation and utilization

Other work duties as assigned.

EDUCATION:

• Post-Secondary school diploma in a related field
• Minimum of 2 years industry related experience
• Experience in the NDT industry preferred

KNOWLEDGE, SKILLS & ABILITIES:

• Strong understanding of company's service lines and technical offerings to effectively coordinate and deploy resources
• Knowledge of client technical requirements and workforce planning within industrial environments
• Familiarity with industry trade associations, industrial trades, and unionized work environments
• Working knowledge of the QCC Collective Agreement and related compliance requirements
• Strong interpersonal and communication skills with the ability to build relationships across internal teams, clients, and field personnel
• Proficient in Microsoft Office Suite, including Outlook, Word, and Excel
• Experience using scheduling systems and workforce coordination software
• Excellent organizational, problem-solving, and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Demonstrated commitment to workplace safety, quality standards, and compliance with Occupational Health & Safety legislation, ISO standards, and company policies and procedures