Ride Commission – Product Technician

The Ride Commission – Product Technician is responsible for carrying out ride commissioning tasks for new water slide attractions and requalification of existing attractions, with a focus on the diagnostics control systems functionality and the supporting electrical peripherals.

This role involves interaction with clients facing representatives, and internal groups such as Product Development, Project Management, Field Service and Ride Design Engineering.

Please note that this is an in-office position based at our head office in Ottawa, ON (2650 Queensview Dr., Unit 150, Ottawa, ON K2B 8H6). However, we welcome applications from candidates located anywhere within North America who are willing to relocate or travel as required.

Number of vacancies for this role: 1

YOUR CHALLENGE:

• Accountable for the overall project deliverable of ride commissioning, that include gravity ride types and technology enhanced attractions.
• Trouble shooting of electrical peripherals that are used in conjunction with the custom ride control system, which can include technologies such as sensors, networking communications, weight scales, red-light green-light systems, pumps, and human machine interfaces HMI(s).
• Characterization of ride performance through the management of pump flows and other operational attributes.
• Provide training to clients and their staff on the overall operations and maintenance of commissioned products.
• Conduct post installation audits of fiberglass, steel infrastructure and accessories that make up the water slide attractions.
• Capable of leading ride commissioning activities with assigned internal resources and clients participating in ride verification.
• Development of Standard of Operating procedures and Work Instructions on overall functionality of department.
• Compile formal site reports on work accomplished during daily project commissioning phase.
• Support the Handling, Control of Nonconforming Material, through the submission of a Non-Conformance Reports (NCR).
• Conduct assigned Site Acceptance Testing (SAT) to validate design intent performance and functionality of commissioning control system.
• Conduct post ride commission reviews on ride performance and control system functionality to OEM channel partner.
• No limitations with global travel and can reach up to 6 weeks of being out of the office and traveling 70% of the time.

WHAT YOU BRING TO THE ROLE:

Education

• Bachelor’s Degree or Technologist/Technician in either an Electromechanical or Mechatronics College program. A combination of hands-on work experience and education will be considered in lieu of identified educational requirements.
• 1-3 years in a similar customer-facing role.

Required Experience

• Understanding of DC and AC principles, including motor controls such as VFD(s).
• Capable of validating Programmable Logic Controllers and their interfaces to electromechanical inputs and outputs.
• Experience with hands-on activities and comfortable using various handheld mechanical tools, multimeters and other validation test equipment.
• Knowledgeable Siemens (STEP 7/TIA Portal) and Rockwell (RS Logix 5000/Studio 5000)
• Understanding of networking communication protocols (Ethernet/IP, PROFINET, Modbus TCP/IP, Fiber Optics).
• Interpreting industry standards such as ASTM, EN, ISO, and IEC.
• Working directly with the assigned Project Manager, via electronic communications and through verbal conversations.
• MS Office applications (Excel, and Word).
• Interpreting mechanical, electrical and plumbing drawings (MEP).
• Comfortable using E-drawing or SolidWorks to review parts as required.

Competency

• Interpersonal and team leadership skills.
• Self-starter and can work independently in accomplishing the required tasks
• Time management and organizational skills.
• Analytical skills, problem solving and sound business judgment.
• A willingness to travel as required and short notice.

Working Conditions

• Global locations to where ride attractions are being installed and commissioned.
• Endure the physical demands of walking up tower steps and riding water slide attractions.

COMPENSATION AND BENEFITS:

• Expected salary range: $55,000-$75,000
• 3 weeks paid vacation
• Company-paid extended health and dental benefits
• Annual Wellness Wallet
• Bonus eligibility
• RRSP matching (after 1 year of service)
• Free outdoor parking

ADDITIONAL INFORMATION:

Human-led Hiring

ProSlide does not use artificial intelligence (AI) to screen, assess, or select applicants. Applications are reviewed by our Talent & Culture team.

Recruitment Practices

Please note that all recruitment activities are conducted internally by our Talent & Culture team, and we are not currently working with any staffing firms. Any inquiries or communication regarding this position should be directed to our Talent & Culture team.

Accessibility and Inclusion

ProSlide Technology is committed to ensuring that our workplace and our hiring practices are inclusive and accessible to all individuals, including those living with disabilities. We strive to create a culture where every employee feels valued, respected, and supported. Should you require accommodation during the application process, please contact us and we will work with you to provide reasonable accommodations that suit your needs.