Royalty Operations - AV Identification Specialist

We’re Hiring!

AV Identification Specialist

Toronto, ON

www.socan.com

POSITION TYPE: Permanent Full-Time

HIRING RANGE: $44,320 - $55,400/annum

REASON FOR HIRING: Replacement

WORK MODEL: Hybrid/Remote/In office

LANGUAGE: English, French is an asset

WHO WE ARE

SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents nearly 200,000 songwriters, composers, and music publishers. Through licensing, global royalty collection and advocacy, we help creators to keep making the music that entertains, moves, and inspires us

OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM

SOCAN thrives with a variety of viewpoints, identities, and backgrounds, and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles, regardless of gender identity, gender expression, ethnicity, race, age, culture, sexual orientation, religious belief, or physical ability. Learn more about SOCAN’s commitment to Inclusion & Anti-Racism.

WHY WORK WITH US?

• Make a difference by supporting and collaborating with a vibrant and creative community
• Enjoy many options for workplace flexibility and work-life balance
• Get involved in the rapidly changing creative space
• Advocate for and empower the creative community
• Together, we’ll help music creators earn more income and make a living

WHAT WE OFFER

• 35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based)
• Twelve paid sick days annually (including five personal days)
• Access to SOCAN fitness facility
• Annual Performance Incentive bonus (dependent on a personal and company performance)
• Defined contribution Pension Plan
• Comprehensive, health and dental benefits program
• Inclusive and collaborative working environment

ABOUT THE ROLE

The AV Identification Specialist is responsible for the accurate processing, research, identification, matching, and verification of music cue sheets and performance data associated with high-profile sports, news, and specialty programming. This role helps ensure the accurate and timely distribution of royalties to SOCAN members and foreign affiliates.

The position also performs quarterly research, identification, and matching activities for television, cable, and online digital platform performances, supporting the completeness and accuracy of performance data used in SOCAN’s royalty distribution processes.

The knowledge of English is required for this position as the position requires to interact on a constant and regular basis with English-speaking stakeholders outside of Quebec

WHAT YOU’LL DO / KEY RESPONSIBILITIES

• Review and verify performance data received for news, sports, and specialty programming to ensure completeness and accuracy prior to processing.
• Research, identify, process, and merge unmatched performance data with the appropriate AV Works in SOCAN systems. Investigate and correct existing matches as required to support accurate royalty distributions.
• Prepare supplemental manual performance files for performances not included in data received from providers, including additional music usage reported outside of regular theme music.
• Collaborate with internal teams to identify and obtain missing cue sheets and the verification and processing of cue sheets for past, current, and future distribution quarters.
• Prepare broadcast schedules to supplement missing performance data and improve automatic matching rates across large data sets.
• Perform matching activities for TV5 World/Monde channel performances and coordinate related cue sheet processing and file-loading activities with internal teams.
• Liaise with the Queries Team to investigate and resolve more complex inquiries from SOCAN members and foreign affiliates, completing required follow-up activities in accordance with established service-level agreements.
• Provide backup support to the Team Lead, as required, including the quarterly preparation of worksheets used to assign and coordinate team workloads.
• Perform other related duties as required.

WHAT YOU WILL BRING / QUALIFICATIONS & EXPERIENCE

• Post-secondary diploma/degree or relevant working experience
• Accuracy and detail oriented
• Working knowledge of Microsoft Office Suite
• Excellent research skills
• Excellent communication skills
• Great organizational and decision making skills
• Strong aptitude for figures
• Problem solving and conflict resolution skills
• Strong time management skills to meet deadlines
• Bilingual in French and English preferred but not required

COMPETENCIES

• Analytical
• Results-oriented
• Self-motivated
• Thorough
• Efficient
• Proactive

ACCESSIBILITY & ACCOMMODATION

SOCAN is committed to providing an inclusive workplace environment that meets the accessibility needs of employees with disabilities. Should you require accommodations please contact us directly at [email protected] and we will make the necessary accommodations. Applications submitted to this email address will not be accepted.

EQUAL EMPLOYMENT OPPORTUNITY

SOCAN is an Equal Opportunity Employer. Hiring and other employment decisions at SOCAN are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply

HOW TO APPLY

If you’re interested in joining us, we’d love to hear from you: http://www.socan.com/careers/

Thank you for your interest in our company; we will be in touch with those candidates we wish to interview.

To learn more about SOCAN, go to www.socan.com. You can also follow us on LinkedIn, Twitter, Instagram, and Facebook (@SOCANmusic/@SOCANmusique).