RQ09444 - Software Developer - ETL - Senior

This position is currently listed as "Onsite"; however, the Assignment under this request will provisionally be "Hybrid", working 7.25 hours per calendar day, sometime between 8:00 AM and 5:00 PM (excluding breaks) Monday to Friday inclusive, unless otherwise identified. These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment, you will be under the discretion of the Hiring Manager's requirements for the Project you are assigned to.

Scope

• The Office of the Public Guardian and Trustee (OPGT) requires a Senior Software Developer ETL to perform activities for interfacing the new Dynamics 365 solution and data warehouse with internal (OPS) and external systems as a member of the integrations team made up of internal and vendor staff.

Assignment Deliverables

As a member of the integrations team, the person will be responsible for integrating the new Dynamics 365 solution and data warehouse and internal (OPS) and external systems as a member of the integrations team made up of internal and vendor staff. A high-level list of deliverables for the integrations team follows:

These deliverables will require:

• Design, development, and execution of test plans, cases, scripts, and test data based on functional and technical specifications to validate solutions. This includes creating and maintaining a full test plan, testing procedures, an associated library of test cases and scripts, test data (e.g., manufactured, obfuscated), and maintaining full traceability from the test plan through cases.
• Perform manual and automated testing to validate system /integration functionality and performance.
• Collaborate with stakeholders to ensure proper integration of tests into the continuous integration/continuous delivery (CI/CD) pipeline.
• Provide analytical, development, and testing support and execute project level testing of the applications and solutions.
• Plan and execute various systems integration from external/internal sources to Microsoft Dynamics Customer Engagement.
• Verify the configuration, tuning, and optimization of Dynamics 365 applications to ensure seamless integration with other external/internal enterprise systems.
• Analyze and optimize the performance of the system integration.
• Provide functional guidance to CRM users through documentation, training sessions, and the resolution of system issues.
• Develop processes for transferring data and files between internal and external environments via network, sFTP, APIs, Microsoft Power Platform, Logic Apps.
• Develop processes for encryption and decryption in an Azure environment.
• Perform testing and quality assurance related tasks such as to conduct thorough testing to verify the accuracy and integrity of the data manipulated in interfaces. Define test cases and address any issues or discrepancies that arise during the testing phase.
• Document the processes developed.
• Other duties as assigned.

The Vendors Personnel will also be required to:

• Complete work and achieve milestones within the assigned deadlines;
• Notify the Cluster/Ministry project Manager in writing of any issues or other material concerns related to the Assignment Deliverables, as soon as he/she becomes aware of them
• Submit Deliverables for the Cluster/Ministry approval as they are completed.
• Comply with the Ontario Government and the Cluster/Ministry security procedures and practices
• Comply with the Ontario Government and the Cluster/Ministry architecture/technology standards and best practices
• Comply with the Ontario Government and the Cluster/Ministry Conflict of Interest and Confidentiality Guidelines
• Provide knowledge and skill transfer to a designated Cluster/Ministry staff; and comply with the Ontario Government I&IT Directive, Operational Policy on the I&IT Project Gateway Process, and other applicable Guidelines, Standards and Procedures.

SkillsExperience and Skill Set Requirements

A Note on the VOR Master Service Agreement:

The VOR Master Service Agreement which expires on April 5, 2026, leaves some Contracts with funding unassigned for fiscal 2026-27. If the current statement of work expires on March 31, 2026, the remaining funds can be used to exercise an option to extend the SOW beyond March 31, 2026, based on business case approvals. Such extensions will be allowable, only if the Master Service Agreement is extended beyond April 5, 2026, and be upon the same terms, conditions, and covenants contained in the SOW.

The start date is subject to change based on security clearances and contract signing timelines.

Experience and Skillset Requirements

Desired Skills and Experience

• Ability to monitor and troubleshoot integration processes and implement efficient data processing techniques in Azure.
• Familiarity with version control systems (e.g., Azure Repos) and collaboration tools (e.g., Azure DevOps) for managing code, tracking changes, and collaborating with team members.
• Experience with SQL Server Management Studio, Azure data management tools, XRM toolbox.
• Experience with PowerApps platform, Power Automate, Dynamics CE and F&O.

Resumes Evaluation/Criteria:

Criteria 1: Microsoft Dynamics 365 CRM & ERP Applications and Azure Cloud Experience - 40 Points

• Demonstrated experience of Microsoft (MS) Azure Cloud technology especially MS Dynamics 365 Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) applications such as Customer Engagement and Finance & Operations, PowerApps, Power Automate and Power BI, Data Factory and Data Pipelines.

Criteria 2: Data Manipulation Skills and Experience - 30 Points

• Demonstrated experience with ETL development, data pipelines, workflow orchestration and data ingestion, transformation, and movement.
• Demonstrated experience in integrating various data sources and systems, both on-premises and in the cloud, using Azure ETL services or other ETL tools
• Demonstrated experience with data manipulation languages (T-SQL, PL/SQL), data definition languages, query performance analysis & tuning.

Criteria 3: Testing and Quality Assurance - 20 Points

• Demonstrated experience of creation and execution of test cases, test scripts, and test data based on functional and technical specifications.
• Maintain comprehensive testing documentation, including test plans, test cases, test results, and defect reports and ensure all documentation is up-to-date and accessible to relevant parties.
• Identify potential risks related to testing and implement mitigation strategies.

Criteria 4: Communication Skills - 10 Points

• Ability to effectively communicate complex technical information to non-technical stakeholders.
• Ability to work collaboratively with cross-functional teams.
• Strong interpersonal skills to build relationships with stakeholders.

Knowledge Transfer

What needs to be KT

• Document the tasks executed and in process of execution as a member of the data migration team using the approach and tools required by the project manager.

To whom

• Project Manager / Team members

When

• 1:1 meetings / team meetings / documentation in DevOps Wiki and boards throughout the duration of the project life cycle.

Must haves:

• 10+ years of experience working in IT software development and testing teams.
• · 5+ years of proven working experience in integrating various data sources and systems, preferably integration with Microsoft (MS) Azure Cloud technology especially MS Dynamics 365 Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) applications such as D365 Finance & Operations, using platform and tools such as PowerApps, Power Automate and Azure Data Factory, Azure Synapse Analytics.
• · 2+ years working experience of configuring D365 Customer Engagement security model to meet business requirement.
• · Proficiency in Azure-specific scripting using PowerShell or Azure CLI, .NET, C#, Power Platform, Logic Apps
• · Proficiency in Azure Data Factory, Azure Synapse workspaces
• · Experience with continuous integration/continuous deployment (CI/CD) processes around DevOps, data workflows, Synapse workspaces.
• · Strong SQL skills and experience working with Azure SQL Databases and Dataverse; good understanding of Azure storage concepts and technologies