Première détection par notre source: le mois dernier
RQ11165 - Int. Specialized IT Consultant
@ Source Code
Toronto, Ontario
En bref
Source Code is hiring an intermediate Specialized IT Consultant on a 10-month contract with possible extension, working onsite five days a week at 56 Wellesley Street West. The role provides daily Tier 2 support to 177 HRIS clients across Quadrant Workforce, Microsoft Great Plains 2018, BSSI HFM and Logibec MMS, supporting payroll for 31,000 healthcare employees. Pay is $78.40 to $94.08 per hour incorporated, or $62.72 to $75.26 per hour T4.
Salaire :
62,72 $–94,08 $ de l’heure
Responsabilités :
- Fournir un soutien de niveau 2 quotidien aux clients RHIS
- Prioriser les demandes de soutien planifiées et urgentes
- Servir de lien entre les utilisateurs et les équipes techniques
- Identifier les défauts d'application et analyser les causes profondes
Résumé des exigences :
- Microsoft Great Plains 2016 et 2018
- Logibec MMS et BSSI HFM
- OTR et conformité AODA
- 5+ ans en gestion des services, soutien à distance
- Expérience avec Footprints
- Excellentes communications écrites et verbales
Outils et compétences
Source et dates
Type de source non vérifié · manatal
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-10-12
- Mise à jour du dossier source
- 2026-10-15
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | TI |
| Expérience | 5 an(s) et plus |
| Heures par semaine | 36.25 |
| Horaire | jour |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Cote de sécurité | Autre cote |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Source Code
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 657 |
RQ11165 - Int. Specialized IT Consultant
10-month contract (201 busienss days) - possible extension
ONSITE 5 days - 56 Wellesley Street West
Security Level: CRJMC
Must-haves:
- Microsoft Great Plains 2016, 2018
- Logibec MMS (Materials Management System)
- BSSI HFM (Health Financial Management)
- OTR
- AODA compliance
- MS Teams, MS Excel, MS Power Point
- Knowledge of Service Management Processes with 5+ years' experience in supporting remote clients.
- Experience triaging tickets, prioritizing, categorizing, and handling service requests, incidents, and problem tickets
- Experience with Footprints Ticketing Application
- Strong interpersonal, and verbal and written communication skills
- 2+ years of experience working in the healthcare industry (Preferred)
Responsibilities:
- Provide daily Tier 2 subject matter expertise and client support to 177 HRIS clients through the Footprint ticketing system or other mechanisms for applications including Quadrant Workforce (HR, Payroll, Scheduling, Leave Management and QSS modules), MS GP 2018, BSSI HFM and Logibec MMS, ensuring accurate and timely payroll support for 31,000 healthcare employees.
- Prioritize regularly scheduled support activities along with urgent, often unscheduled support requests with a high level of responsiveness and time sensitivity.
- Liaison between users and other team members including Database Administrators (DBA's), System Administrators, Network Administrators, Privacy and Security Specialists, and Software Subject Matter Experts.
- Identify application defects and assist in complex trouble shooting and root cause analysis.
- Follow all established Service Management process and identify opportunities for improvement.
AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.
Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.
INCORPORATED RATE RANGE (7.25 billable hours per day)
- $78.40/hr - $94.08/hr Inc.
T4 RATE RANGE (7.25 billable hours per day)
- $62.72/hr - $75.26/hr T4
Journal
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