RQ11178 - Training Specialist - Senior

RQ11178 - Training Specialist - Senior

1-year 3+ month contract (322 business days) - possible extension

ONSITE 5 days - 56 Wellesley St East Toronto

Security Level: CRJMC

Senior Training Spec for LTC Digital Solutions

MUST HAVES:

1. Experience facilitating adult learning programs using a variety of learning delivery methods.
2. Developing training materials for all end-users, including guides, facilitation material, online modules, etc.
3. Highly proficient with the use of e-learning authoring tools, learning management systems and MS Office to prepare training materials.
4. Knowledge and experience with the following Accessibility for Ontarians with Disabilities Act, 2005. (AODA)
5. Demonstrated strong interpersonal, verbal, and written communication, and presentation skills
6. Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships

Nice to Have:

• Knowledge of adult education theories, principles and practices
• 2+ years of experience working in the healthcare industry, specifically in providing training support on systems for Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, etc.

Description:

Technical:

· Lead and conduct training needs assessment, identifying the needs of all end-users, aligning with OPS Change Management practices.

• Design a comprehensive curriculum for the training initiative, including all necessary training resources.
• Provide project management expertise to support initiative/alignment to overall project timelines.
• Develop training materials for all end-users, including guides, facilitation material, online modules, etc.
• Conduct evaluation of training initiative to determine required supports for continuous learning.
• Provide expertise with e-learning authoring tools.

Relationship Management and Communication:

• French proficiency would be beneficial but is not essential.
• Collaborate with subject matter experts and stakeholder working groups and project team members to determine training needs/curriculum.
• Provide leadership and apply knowledge and understanding of adult education theories, principles and practices.
• Liaise with the development and Quality Assurance teams, inclusive of third-party vendor and ministry teams
• Present complex information equally well to technical and non-technical audience and act as a knowledgeable liaison between technical teams and business stakeholders during the implementation phase
• Participates in the operation's quality assurance testing and review processes
• Facilitate and/or support facilitators with classroom sessions (in-person/virtual).
• Manage and escalate issues in a timely, appropriate, and effective manner, and provide clear analysis of options regarding how to proceed with problem resolution.

Business Knowledge:

• Knowledge of Adult Education theories
• Knowledge of e-learning software such as Articulate 360, Camtasia, etc.
• Knowledge of AODA and Ontario Design System (ODS) standards.

AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.

Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.

INCORPORATED RATE RANGE (7.25 billable hours per day)

• $58.41/hr - $62.59/hr Inc.

T4 RATE RANGE (7.25 billable hours per day)

• $46.73/hr - $50.07/hr T4