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RQ11330 - Application Support Specialist - Junior

@ Source Code

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Toronto, Ontario

26,96–36,10 $/hTemps plein
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SIGNAUX

En bref

Source Code is hiring a junior Application Support Specialist on a one-year contract (283 business days, with a possible 60-day extension) on site at 222 Jarvis Street. The role supports operations for client applications hosted in the Government Services Shared Utility Service, covering incident triage, service requests, change assessment and reporting. Pay is $33.70 to $36.10 per hour incorporated, or $26.96 to $28.88 per hour T4.

Salaire :

26,96 $–36,10 $ de l’heure

Responsabilités :

  • Incident intake and triage for hosted Java applications
  • Service request fulfillment and queue management
  • Change request assessment and implementation
  • Reporting and data analysis

Résumé des exigences :

  • Experience with IBM WebSphere and DataPower
  • Experience with UrbanCode deployment and middleware monitoring tools
  • Experience with OpenShift, Kubernetes and Ansible
  • Experience with ITIL incident and change management

Outils et compétences

IBM WebSphere Application ServerIBM DataPowerITCAMDynatraceOpenShiftKubernetesAnsibleRemedy
Source et dates

Type de source non vérifié · manatal

Date publiée par l’employeur
2026-07-24
Première détection par notre source
2026-10-12
Mise à jour du dossier source
2026-10-15

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineTI
Heures par semaine36.25
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Source Code

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ChampValeur
Offres sur Jobsy656
Description

RQ11330 - Application Support Specialist - Junior

1 Year + Contract (283 Business Days) + Possible Extension (60 Days)

ONSITE - 222 Jarvis Street

Must haves:

  • IBM WebSphere Application Server NDM and Liberty
  • IBM DataPower
  • Deployment Automation - Urban Code Deploy and Urban Code Velocity
  • Middleware Monitoring tools e.g. ITCAM, Dynatrace
  • Cloud technology including OpenShift, Kubernetes and Ansible.
  • Experience with ITIL Incident Management process
  • Experience with ITIL Change Management process

This position will support all operational work related to hosting client applications in the shared hosting environment of the Government Services, Shared Utility Service (SUS). They will perform roles such as operations support and queue manager, service request fulfillment lead and configuration management.

The Application Support Specialist has expertise in Middleware services and technology such as application hosting services, WebSphere, infrastructure configuration, network services and cloud services. This position will provide support for the larger SUS team in hosting and supporting 200+ Java applications.

Operational tasks including incident intake and triage, service request fulfillment, change request assessment and implementation, and general reporting and data analysis.

Skillset:

Experience with middleware application suite such as but not limited to:

  • IBM WebSphere Application Server NDM and Liberty
  • IBM DataPower
  • Deployment Automation - Urban Code Deploy and Urban Code Velocity
  • Middleware Monitoring tools e.g. ITCAM, Dynatrace
  • Cloud technology including OpenShift, Kubernetes and Ansible.
  • Experience with ITIL Incident Management process
  • Experience with ITIL Change Management process
  • Experience with Remedy/eSMT or other service management tools
  • Experience with reporting tools and data visualization e.g. PowerBI
  • Demonstrate strong communication and problem solving skills
  • Experience with standard MS office suite
  • Demonstrate initiative and responsiveness

AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.

Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.

INCORPORATED RATE RANGE (7.25 billable hours per day)

  • $33.70/hr - $36.10/hr Inc.

T4 RATE RANGE (7.25 billable hours per day)

  • $26.96/hr - $28.88/hr T4

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