RQ11390 - Solution Architect - CRM - Senior

Must Have:

• Demonstrated experience in Microsoft Dynamics 365 Solution Architecture, including design, implementation, customization, and governance of enterprise-wide platforms.
• Demonstrated experience designing and implementing Microsoft Power Platform solutions, including Model-Driven Apps, Power Automate, Power Pages, and Business Process Flows
• Experience architecting and implementing Azure-based enterprise solutions, including Azure Integration Services, App Services, Functions, API Management, and cloud-native components.
• Demonstrated experience designing Enterprise - Integration Architectures and implementing scalable integration patterns across multiple business systems and platforms.
• Produce architecture deliverables including:
  • Physical Architecture Diagrams
  • Solution Architecture Documents
  • Integration Architecture Specifications
  • Security Architecture Designs
  • Data Flow Diagrams
  • Environment Architecture

Nice to Have:

• Microsoft Certified: Dynamics 365 Solution Architect Expert.
• Microsoft Certified: Power Platform Solution Architect Expert.
• Azure Solutions Architect Expert certification.

Experience and Skill Set Requirements

1. Technical Skills (60%)

- Demonstrated experience in Microsoft Dynamics 365 Solution Architecture, including design, implementation, customization, and governance of enterprise-wide platforms.

- Knowledge and experience in Microsoft Dataverse Architecture, including data modeling, entity design, security models, and data management strategies.

- Demonstrated experience designing and implementing Microsoft Power Platform solutions, including Model-Driven Apps, Power Automate, Power Pages, and Business Process Flows.

- Experience architecting and implementing Azure-based enterprise solutions, including Azure Integration Services, App Services, Functions, API Management, and cloud-native components.

- Demonstrated experience designing Enterprise Integration Architectures and implementing scalable integration patterns across multiple business systems and platforms.

- Knowledge and experience integrating enterprise applications using MuleSoft and other enterprise integration technologies, including API-led connectivity and service orchestration.

- Experience designing and implementing Dynamics 365 Security Models, including business units, security roles, access controls, and data segregation strategies.

- Demonstrated experience designing multi-tenant enterprise platforms supporting multiple lines of business through configurable and reusable solution components.

- Experience designing, documenting, and governing REST-based API architectures and enterprise integration standards.

- Demonstrated hands-on experience implementing and optimizing Power Automate workflows and business process orchestration solutions.

- Knowledge and experience designing external-facing and internal-facing digital solutions using Power Pages and related Microsoft technologies.

- Experience developing and governing Dynamics 365 extensions, including Plugins, PCF Controls, Custom APIs, and Azure-hosted custom components.

- Demonstrated experience in Enterprise Data Architecture, including common data models, data integration, migration strategies, and information governance.

- Knowledge and experience in Cloud Security Architecture and Identity & Access Management (IAM), including Microsoft Entra ID, role-based access controls, and enterprise security best practices.

- Demonstrated experience establishing architecture standards, reusable design patterns, technology roadmaps, and solution review processes.

2. Communication, Consultation, Collaboration and Facilitation Skills (40%)

- Demonstrated experience leading stakeholder consultations with business, architecture, security, and technical teams to define and validate solution requirements and architecture approaches.

- Strong communication skills with the ability to translate complex technical concepts and architecture decisions into clear business-focused recommendations.

- Demonstrated experience facilitating architecture workshops, design sessions, and stakeholder meetings to achieve consensus across multiple lines of business.

- Experience collaborating with Enterprise Architecture, Cyber Security, Infrastructure, Integration, and Delivery teams to ensure alignment with enterprise standards and strategic objectives.

- Proven ability to engage, influence, and provide trusted advisory services to senior executives, business sponsors, product owners, and technical stakeholders.

- Demonstrated experience gathering, analyzing, and translating business and technical requirements into scalable solution architectures and implementation roadmaps.

- Experience presenting architecture assessments, solution options, recommendations, and technical risks to governance committees, executive audiences, and project teams.

- Strong facilitation, negotiation, and consensus-building skills to resolve competing priorities, technical constraints, and stakeholder expectations.

- Demonstrated experience leading architecture reviews and providing technical guidance, mentorship, and direction to project and delivery teams.

- Strong written communication skills with experience producing architecture documents, design specifications, standards, roadmaps, and executive briefing materials.

Preferred Qualifications

• Microsoft Certified: Dynamics 365 Solution Architect Expert.
• Microsoft Certified: Power Platform Solution Architect Expert.
• Azure Solutions Architect Expert certification.

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