Sales Assistant

SHW AG is the global leader in the production of CO2-optimised pumps, engine components for all kinds of powertrains and high-performance brake discs used by the international automobile industry and the truck and off-highway segment, such as in agricultural machines, construction machines, stationary engines and wind turbines.

To strengthen our team at our Brampton, Ontario location, we are looking for a Sales Assistant.

Job Description:

· Support the Key Account Manager with RFQs, quotations, customer communication, presentations, customer portals, and basic marketing.

· Provide day-to-day administrative and commercial support to the Key Account Manager.

· Maintain customer contact lists, account information, and sales documentation.

· Prepare customer correspondence, meeting agendas, presentations, and reports.

· Track customer requests, action items, deadlines, and follow-ups.

· Initiate and manage project orders to track programs during the pre-serial phase and throughout engineering changes.

· Add tooling and prototype purchase orders to program project orders, process related invoicing.

· Create and maintain customer master data (bill-to, sold-to, ship-to) and sales orders upon receipt of serial production contracts.

· Maintain part prices according to long-term agreement (LTA) terms and engineering changes.

· Administer customer supplier portals (e.g., Cummins, GM SupplyPower, Ford Covisint, Stellantis eSC, IMDS): access, document uploads, schedule and PO acknowledgements.

· Support SAP tasks including BOM maintenance, report generation, and data clean-up.

· Take overall responsibility for SAP processes and coordinate across departments, including Logistics and Quality etc., to ensure efficient and consistent workflows.

· Prepare sales reports, presentations, and meeting minutes for the Sales team.

· Perform other duties as assigned by the Manager or their designate.

Job Qualifications:

· University degree in Business Administration, Marketing, Communications or a related field.

· 0–2 years of relevant experience; co-op, internship or part-time office experience is an asset. New graduates are encouraged to apply.

· Proficiency in Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams).

· Strong attention to detail; analytical and structured thinking, able to maintain accurate records across multiple online systems.

· Ability to track and manage project orders, invoices, and store documents accurately, to prioritize multiple deadlines.

· Ability to identify issues, proactive follow-up and strong sense of ownership, and propose solutions in a timely manner, particularly in order management and invoicing.

· Discretion and sound judgement when handling confidential business and employee information.

· Ability to work independently in a small organization, works well in a team while managing individual tasks and deadlines independently.

· Excellent written and verbal communication skills in English.

· Customer-oriented attitude, professional and confident communication with customers.

· Willingness to travel domestically and internationally, including overnight stays, as required.

· Experience with SAP or another ERP system is an asset.

· Exposure to automotive or manufacturing environments (IATF 16949, PPAP, customer portals) is desirable.

· Basic understanding of marketing principles, including the creation of promotional materials (photos, videos, etc.) using graphic/video tools (Canva, Adobe Creative Suite, CapCut or similar).

· Additional languages such as German, French, or another relevant business language are an asset.

· Valid driver's licence and access to a vehicle (on-site role).

Benefits:

• Opportunity to work from home once a week

• Flexible start times (7:00–9:00 AM) for office employees

• Paid half-day off on your birthday

• Extra paid time off during the holiday season

• Comprehensive health & life insurance

• RRSP matching program

• Professional development with tailored training plans

• Free snacks & drinks, plus occasional catered lunches

• 24/7 employee suggestion boxes with gift card rewards

• Regular employee events & celebrations

• Anniversary recognition for your service milestones

• Perkopolis Employee Discounts:

Vacation:

According to ESA

Salary Range:

$40,000 - $60,000

AODA:

SHW welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.