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Sales Coordinator

@ DoubleTree by Hilton

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Toronto, Ontario

Temps plein
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SIGNAUX

En bref

DoubleTree by Hilton Toronto Airport is hiring a full-time Sales Coordinator to process group reservations, prepare event orders and support the sales team. The work is in person, with duties covering rooming lists, BEOs, client communication and sales reporting.

Responsabilités :

  • Process group and event reservations and rooming lists
  • Prepare BEOs and coordinate with hotel departments
  • Communicate with Catering, Conference Services and Sales Managers
  • Produce sales reports on appointments, calls and leads
  • Monitor customer satisfaction and resolve issues

Résumé des exigences :

  • Strong attention to detail and accuracy
  • Knowledge of hotel amenities, packages and promotions
  • Clear written and verbal communication
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-11-14
Mise à jour du dossier source
2026-11-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineVentes
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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DoubleTree by Hilton

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ChampValeur
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Description

DoubleTree by Hilton Toronto Airport is looking for a Full Time Sales Coordinator.

Major areas of responsibility include:

  • Assist in processing all incoming reservations received among rooming lists, mailed or in-house correspondence, Hotel Reservation Form, or facsimiles. Identify, block and process staff and VIP lists with each group.
  • Review rooming lists for accuracy in format and billing and ensure prompt processing
  • Maintain and adhere to Group/Meeting/Event cut off dates, group release dates
  • Consistently meet department standards. Accurately complete all details.
  • Send confirmation and literature requests or reply via e-mail, facsimile or administrative message when requested. Answer all reservations and communications.
  • Adhere to department standards, using the guest’s name when provided or displayed, and an established script.
  • Be well-informed in order to accurately answer guests’ questions about the hotel
  • Attend preconvention meetings as required, be prompt and prepared.
  • Communicate and work closely with Catering/Conference Services and Sales Managers throughout the group’s program to ensure success.
  • Maintain open communication channels between all the team, and Catering/Conference Services team, passing along pertinent information in a timely manner.
  • Provide information regarding guests and groups to all departments.
  • Responsible for handling administrative duties as assigned
  • Understand fully the hotel amenities, packages and promotions, banquets and meeting facilities.
  • Catering and group event orders and conference resumes.
  • Prepare BEO’s and coordinate with all departments with the hotel / Ensure effective communication between all hotel departments
  • Ensure clients receive BEO’s in a timely manner for confirmation of events
  • Produce accurate and timely reports that meet the needs of the Sales Director and Senior Management to include the reporting of appointments, calls made and business leads.
  • Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business.
  • Other duties as assigned by Manager.

Job Type: Full-time

Work Location: In person

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