Sales Support Specialist - Abbotsford

Are you a customer-focused, detail-oriented professional looking to advance your career in the agriculture industry? We are seeking a dedicated Sales Coordinator in Abbotsford to support the full sales order lifecycle from initial customer inquiry to final delivery. In this dynamic sales & marketing role within the agricultural and commercial feed sector, you will play a central part in driving client satisfaction, streamlining order processing, maintaining accurate documentation, and supporting company growth. Serving as the bridge connecting valued clients, outside sales professionals, production teams, and procurement specialists, your daily contribution in our sales & marketing division ensures that orders move seamlessly through the pipeline while establishing strong, trusting relationships across Abbotsford and surrounding regions. Tailored for a self-motivated professional with strong problem-solving skills, this Sales Coordinator position in Abbotsford offers the opportunity to take ownership of order execution, maintain meticulous administrative accuracy, and actively assist in identifying new market opportunities within our sales & marketing discipline.

Language & Bilingualism Requirements
While the primary language of daily operation, customer communication, and internal collaboration for this Sales Coordinator role in Abbotsford is English, professional communication skills are essential. Prior experience working with diverse agricultural suppliers, national logistics partners, or multi-regional client bases where additional language skills are utilized can be an asset, though fluent written and spoken English is required to handle customer orders, software systems, and cross-departmental reports effectively.

Advantages
• Competitive annual salary range of $55,000 to $65,000 based on experience and qualifications.
• Opportunity to work with a reputable industry leader in the growing agriculture and commercial feed sector in Abbotsford.
• Collaborative, supportive, and harmonious team environment where hard work and honesty are valued.
• Comprehensive exposure to cross-departmental operations, including logistics, procurement, production, and high-level sales support.
• Professional development, ongoing coaching, and long-term career growth opportunities through Randstad’s extensive network.
• Consistent schedule offering strong work-life balance and stable employment in a vital essential industry.

Responsibilities
• Serve as the primary point of contact for customer inquiries, sales orders, product information, and order status updates in Abbotsford.
• Receive, review, and process customer orders accurately in the ERP system, collaborating closely with production and accounting teams to guarantee timely fulfillment.
• Provide comprehensive sales support to outside sales representatives, including preparing formal quotes, compiling customer documentation, and facilitating client communications.
• Assist outside sales leaders in identifying new sales opportunities, monitoring agricultural market trends, and promoting brand growth.
• Liaise with production, inventory management, and procurement teams to monitor product availability, stock levels, and manufacturing schedules.
• Coordinate with external logistics providers and freight carriers to secure competitive transport rates and ensure reliable, on-time deliveries.
• Prepare regular, data-driven sales performance reports, order summaries, and market feedback documents as directed by the Business Development Manager.
• Promptly investigate and resolve customer inquiries, shipping delays, or product concerns with a solutions-oriented approach.
• Inform supervisors immediately of potential supply chain bottlenecks, process inefficiencies, or operational concerns to ensure continuous improvement.
• Maintain organized customer files, price lists, and administrative records in accordance with company policies and quality management guidelines.
• Represent the company with a professional, positive, and collaborative image at all times, including providing holiday or peer coverage when needed.

Qualifications
• 2+ years of hands-on experience in sales coordination, customer service, sales support, or administrative support roles within a professional setting.
• Prior background or familiarity with the agriculture industry or commercial feed sector is considered a strong asset.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook); prior hands-on experience with CRM or ERP software platforms.
• Experience using Microsoft Dynamics Great Plains and Brill software is considered a valuable asset.
• Post-secondary education in Business Administration, Agriculture, Commerce, or a related field preferred.
• Exceptional interpersonal and customer service skills, with a proven ability to build and sustain strong client relationships.
• Strong organizational, time-management, and multitasking abilities to handle multiple sales orders under tight deadlines.
• Analytical thinking and proactive problem-solving skills to resolve logistics, inventory, or order discrepancies efficiently.
• High attention to detail and data entry accuracy when working with complex pricing, product specifications, and order codes.
• Excellent written and verbal communication skills for professional interaction with clients, colleagues, and external suppliers.
• Ability to work independently with strong initiative, self-motivation, and task ownership while contributing effectively to a collaborative team.
• Sound understanding of sales order workflows, inventory coordination, and logistics management within the sales & marketing sector.
• High standard of integrity, personal accountability, and alignment with core organizational values.

Summary
At Randstad, we are a global leader in talent solutions, dedicated to connecting exceptional professionals with top-tier employers. Our specialized sales & marketing recruiters are true experts in their fields, committed to understanding your career goals and guiding you toward fulfilling opportunities. When you partner with us, you gain access to expert career advice, industry insights, and continuous support every step of the way. If you are ready to take the next step in your career as a Sales Coordinator in Abbotsford, we encourage you to submit your application today or connect directly with our expert recruitment team.

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Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.