Salesforce Consultant

Lane Four is growing! We hope you will consider joining our amazing team of heroes!

We offer exciting career paths, flexible work arrangements, professional development, and competitive total rewards.

A Lane Four Team Member embodies…

WHO we are through the cornerstones of our Company Culture

• Be Real
• Be Human
• Be Curious
• Own It and Do Good Work

WHAT we believe - The following principles guide our decision making and every move we make

• Empowerment
• Mentorship
• Accountability
• Authenticity

How We Have Helped

Lane Four specializes in optimizing and scaling go-to-market operations on Salesforce, HubSpot, and adjacent technologies. We deliver both strategic insights and actionable plans to drive success across critical revenue operations at scale, empowering tech-enabled B2B companies across industries such as high tech/SaaS, financial services and fintech, manufacturing, and digital/media. As we continue to grow our client base, we're also expanding our consulting, development, and go-to-market teams to better serve their needs.

We're proud to have earned the 23rd spot on the Top 100 Best Workplaces in Canada (100 or fewer employees) list, and we're Great Place to Work® Canada certified, having also been recognized as one of the Best Workplaces in Technology for 2026/2027!

Additionally, Lane Four was recognized on the 2025 Report on Business list of Canada's Top Growing Companies, ranking No. 113 overall and No. 139 within the Consulting category.

The Opportunity

As a Salesforce Consultant, you are versed in the Salesforce environment and will be working with all aspects of user management as well as ongoing system improvements on the Salesforce Platform. You'll partner closely with clients, developers, and fellow consultants to understand business needs, translate them into scalable solutions, and help drive continuous improvement across the platform. This role is a great fit for someone who enjoys variety, thrives on solving real business problems, and wants to grow their expertise within the broader Salesforce ecosystem.

What you'll be responsible for:

• Support Salesforce administration activities including application customization, data management, reporting and process automations
• Research and implement third-party tools and solutions
• Create document- and video-based documentation on system processes and custom implementations
• Test and troubleshoot process automations and custom Apex implementations
• Assist with task updates and live solution demos to clients
• Assist with training clients on custom implementations and third-party integrations
• Assist with customer onboarding activities and support tasks with the product team
• Support the consulting team with other client-related or internal tasks, as needed
• Accurately diagnoses business problems and recommends actionable, outcome-driven solutions
• Demonstrates consultative thinking by asking questions that support the client's true needs
• Knows when to escalate and/or seek guidance
• Performs the above majority of the time in an independent and autonomous way

What you'll bring:

• 3–5 years of Salesforce experience, with a genuine interest in growing within the SFDC ecosystem
• A love of technology as a tool for solving company problems
• A demonstrated ability to learn complex tools and data structures
• Demonstrated initiative in solving problems independently, applying curiosity to explore multiple angles and identify root causes before proposing solutions
• Leads structured discovery conversations, probing beyond initial requests and exploring underlying issues through self-initiated research
• Identifies opportunities for improvement, connecting technical solutions to business problems and providing suggestions aligned to problem context
• Designs solutions with user experience in mind, validating assumptions before building
• Ability to work collaboratively with consultants, developers, partners, and client contacts
• A commitment to ongoing learning and skills development
• An open attitude and willingness to embrace change and a variety of tasks

What we offer:

• Small team of people who get along and help each other succeed
• Flexible Work Arrangements (Hybrid)
• Our beautiful office is located in downtown Toronto featuring an open work space, catered lunches twice per week, freshly made snacks, as well as an external snack service
• Relationship-driven company with a strong and diverse customer base
• Benefits: Group Benefits and Health Spending & Wellness Account
• RRSP Matching Program
• Ongoing support of learning initiatives, professional development activities, and career path guidance
• Competitive total rewards

Salary range: $100,000 - $130,000