Security Guard - Healthcare

Overview

Working in healthcare security is about protecting people and supporting your community during critical moments. As a Healthcare Security Guard with Paladin Security, you will play a vital role in keeping patients, staff, and visitors safe within a medical facility. Whether providing a calm presence, assisting clinical staff with patient safety watches, or responding to emergency calls, your work directly contributes to a secure healing environment.

We welcome individuals who are reliable, empathetic, and strong communicators. We provide fully paid, comprehensive training—including Basic Security Training—to ensure you are confident and fully prepared for the role, alongside opportunities to grow your career within an award-winning workplace culture.

Compensation and Benefits

Pay Rate: $22.45 per hour

• Medical, Dental, and Life Insurance benefits

• Paid vacation time

• Fully paid training programs (including Basic Security Training)

• Clear pathways for internal promotion and professional development

What Success Looks Like

Success in this role means maintaining a consistent, alert, and reassuring presence throughout rotating 12-hour shifts (0700–1900 or 1900–0700).

Day-to-Day Responsibilities:

• Conduct regular interior and exterior foot patrols to secure property, monitor entrances, and prevent unauthorized entry.

• Support clinical teams by monitoring patient safety and communicating any changes to nursing and security staff.

• Screen and assist visitors, direct individuals professionally, and de-escalate disruptions with composure.

• Respond promptly to facility alarms, emergency assistance calls, and dynamic security events.

• Identify safety hazards, such as unlocked doors, mechanical issues, or blocked exits, and report them promptly.

• Operate two-way radios professionally and complete clear, detailed daily logs and incident reports.

Over Time:

• Build trusted, respectful relationships with hospital staff, physicians, and visitors.

• Master facility protocols and non-defensive communication strategies in complex situations.

• Uphold strict standards of confidentiality and professional discretion.

What You Need to Succeed

To be eligible for this position, you must have:

• A High School Diploma or equivalent.

• A valid Class 5 Driver's License and access to a reliable vehicle.

• Current First Aid and CPR Level C Certification.

• The physical stamina to walk 18 to 20 kilometers throughout a shift.

• Flexibility to work 12-hour shifts across days, nights, weekends, and holidays.

• Strong written and spoken communication skills for documentation and team collaboration.

• Basic computer skills for writing electronic logs.

• Ability to provide three professional references upon offer of employment.

Nice-to-Haves

The following assets are helpful, but not required (we will train qualified candidates):

• A valid Security Guard License / Basic Security Training (BST) course completion.

• Prior experience in security, customer service, or healthcare environments.

• Familiarity with non-defensive communication or de-escalation methods.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.