Publié avant-hier
Security Operations Centre (SOCC) Dispatcher
@ Paladin Security Group
Nanaimo, Colombie-Britannique
En bref
Paladin Security Group is hiring a part-time Security Operations Centre dispatcher in Nanaimo, BC, for its 24/7 communications and dispatch hub covering Vancouver Island. The work involves handling calls, alarms and radio traffic, dispatching officers and patrols, and coordinating emergency responses.
Salaire :
À partir de 25 $ de l’heure
Responsabilités :
- Answer calls, alarms and radio traffic
- Dispatch officers, patrols and alarm responses
- Monitor lone workers and conduct safety check-ins
- Maintain dispatch logs and incident reports
- Support scheduling, shift changes and coverage requests
Résumé des exigences :
- Ability to multitask and prioritize under pressure
- Typing speed of 50 WPM
- Proficiency in Outlook, Word and Excel
- Excellent verbal and written communication
- Strong attention to detail and problem solving
Outils et compétences
Source et dates
Type de source non vérifié · classet
- Date publiée par l’employeur
- 2026-11-08
- Première détection par notre source
- 2026-11-09
- Mise à jour du dossier source
- 2026-11-09
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Permis et certifications | BC Security Worker Licence |
| Domaines d’études | Public Safety Communications, Criminal Justice, Emergency Management |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Paladin Security Group
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Making the World a Safer & Friendlier Place
Description complète de l’entreprise
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry. About Us Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast. Our Mission Paladin’s mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients’ safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
- Abonnés LinkedIn
- 53 403
- Personnes associées sur LinkedIn
- 5 693
- Bureaux déclarés
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- Autres noms enregistrés
- Paladin Security Group Ltd
- Spécialités
- Security Guards
- Specialized Security
- Security Systems
- and Investigations
- Le profil indique une agence de recrutement
- Non
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective…
| Champ | Valeur |
|---|---|
| Secteur | Security and Investigations |
| Taille | 10,001+ employees |
| Siège social | Burnaby, British Columbia |
| Type d’organisation | Privately Held |
| Fondée en | 1976 |
| Spécialités | Security GuardsSpecialized SecuritySecurity Systemsand Investigations |
| Offres sur Jobsy | 341 |
| Voir la page |
Security Operations Centre (SOCC) Dispatcher
Part-Time | Nanaimo, BC
Site Overview
The Paladin Security Operations Centre (SOCC) is a 24/7 communications and dispatch hub supporting security operations across Vancouver Island. The SOCC coordinates alarm responses, mobile patrols, emergency communications, scheduling support, and operational escalations.
Key Responsibilities
Answer and manage incoming phone calls, alarms, radio traffic, and emergency communications.
Dispatch security officers, mobile patrols, supervisors, and alarm responses in accordance with established procedures.
Monitor lone worker activities and conduct required safety check-ins.
Coordinate emergency responses, escalations, and after-hours operational support.
Maintain accurate dispatch logs, incident reports, and operational records.
Support scheduling activities, shift changes, call-outs, and coverage requests.
Communicate professionally with clients, security personnel, management teams, and emergency services.
Perform additional operational, administrative, and coordination duties as required to support the effective operation of the Security Operations Centre.
What We're Looking For
Proven ability to multitask, prioritize competing demands, and adapt quickly in a fast-paced, dynamic environment.
Ability to remain calm, professional, and solutions-focused while working under pressure and responding to urgent situations.
Minimum typing speed of 50 WPM.
Strong computer skills and proficiency in Microsoft Outlook, Word, and Excel.
Excellent verbal and written communication skills.
Strong attention to detail and problem-solving abilities.
Nice to Have
Valid BC Security Worker Licence.
Previous experience in dispatch, security operations, alarm monitoring, call centre operations, or customer service.
Education or training in Public Safety Communications, Criminal Justice, Emergency Management, or a related field.
Experience with TrackTik or similar workforce management software.
Why Join Paladin?
Great Place to Work Certified™ company.
Career advancement opportunities and promotion from within.
Supportive team environment and ongoing professional development.
An opportunity to play a key role in keeping our people, clients, and communities safe.
Location: Nanaimo, BC
Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
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