Publié il y a 16 jours
Security Operations Centre Supervisor
@ Paladin Security Group
Burnaby, Colombie-Britannique
En bref
Paladin Security Group is hiring a full-time Security Operations Centre Supervisor at $31.00 per hour for its Integrated Security Operations Centre. The working-supervisor role combines live CCTV monitoring with leading, training and coaching a monitoring team, and maintaining SOPs and client communication. Candidates need a valid British Columbia security or alarm monitoring license and at least one year of supervisory or team lead experience.
Salaire :
31 $ de l’heure
Responsabilités :
- Live CCTV monitoring and incident response tracking
- Supervise and coach monitoring team
- Onboard and train team members
- Maintain SOPs, workflows and training materials
- Monitor quality and escalate reports
Résumé des exigences :
- Valid BC Security Worker or Alarm Monitoring License
- Minimum 1 year supervisory or team lead experience
- Strong computer skills and video software proficiency
- Clear written and verbal communication
- Calm decision making in time-sensitive situations
Outils et compétences
Source et dates
Type de source non vérifié · classet
- Date publiée par l’employeur
- 2026-10-22
- Première détection par notre source
- 2026-11-07
- Mise à jour du dossier source
- 2026-11-07
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Expérience en gestion | 1 an(s) et plus |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Permis et certifications | BC Security Worker License, BC Alarm Monitoring License |
| Candidatures encouragées | Personnes handicapées |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Paladin Security Group
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Making the World a Safer & Friendlier Place
Description complète de l’entreprise
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry. About Us Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast. Our Mission Paladin’s mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients’ safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
- Abonnés LinkedIn
- 53 403
- Personnes associées sur LinkedIn
- 5 693
- Bureaux déclarés
- Suite #201, 3001 Wayburne Drive, Burnaby, British Columbia V5G 4W3, CA
- #600 Oxford Tower Suite, 10025 102A Ave NW, Edmonton, Alberta T5J 2Z2, CA
- #101 - 50 Bedford Highway, Halifax, NS B3M 0J9, CA
- #400 - 401 The West Mall, Toronto, ON M9C 5J5, CA
- #1420 – 220 Portage Avenue, Winnipeg, Manitoba R3C 0A5, CA
- #100 - 124 Seymour Street, Kamloops, British Columbia V2C 2E1, CA
- #227 - 1891 Springfield Road, Kelowna, British Columbia V1Y 5V5, CA
- 190 Victoria Street, Prince George, British Columbia V2L 2J2, CA
- 420 William Street, Victoria, British Columbia V9A 3Y9, US
- #300 - 7101 5th Street SE, Calgary, Alberta T2H 2G2, CA
- 10-431 MacKenzie Boulevard, Fort McMurray, Alberta T9H 4C5, CA
- #103 - 9805 97th Street, Grande Prairie, Alberta T8V 8B9, CA
- #202 – 514 Stafford Dr N, Lethbridge, Alberta T1H 2B2, CA
- #103 - 7240 Johnstone Drive, Red Deer, Alberta T4P 3Y6, CA
- 6209 E 50th Ave, Lloydminster, Saskatchewan S9V 2G4, CA
- #5 – 318 105th Street East, Saskatoon, Saskatchewan S7N 1Z3, CA
- #20 99-18th Street, Brandon, Manitoba R7A 0N2, CA
- #110 - 993 Princess Street, Kingston, Ontario K7L 1H3, CA
- #1 - 543 Mill Street, Kitchener, Ontario N2G 2Y5, CA
- #229 - 1069 Wellington Road South, London, Ontario N6E 2H6, CA
- 5546 Portage Road, Niagara Falls, Ontario L2E 6X2, US
- #116 - 2885 Lauzon Parkway, Ontario, Windsor N8T 3H5, CA
- #102 - 12 Gleneyre Street, St. John's, Newfoundland and Labrador A1A 2M7, CA
- #201 - 52 Antares Drive, Ottawa, Ontario K2E 7Z1, CA
- Autres noms enregistrés
- Paladin Security Group Ltd
- Spécialités
- Security Guards
- Specialized Security
- Security Systems
- and Investigations
- Le profil indique une agence de recrutement
- Non
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective…
| Champ | Valeur |
|---|---|
| Secteur | Security and Investigations |
| Taille | 10,001+ employees |
| Siège social | Burnaby, British Columbia |
| Type d’organisation | Privately Held |
| Fondée en | 1976 |
| Spécialités | Security GuardsSpecialized SecuritySecurity Systemsand Investigations |
| Offres sur Jobsy | 335 |
| Voir la page |
Position Overview
Title: Security Operations Centre Supervisor
Employment Type: Full-time
Pay Rate: $31.00 per hour
Site Overview
Our Integrated Security Operations Centre serves as the central operational hub for dedicated client security monitoring. Utilizing modern CCTV technology, video monitoring software, and real-time response coordination, this facility delivers continuous oversight to protect client assets, maintain safety, and respond swiftly to emerging events.
What You'll Be Doing
This is a working-supervisor position that combines hands-on CCTV monitoring duties with day-to-day team leadership and operational coordination.
Supervise and support the monitoring team, ensuring continuous coverage and adherence to operational standards.
Perform live CCTV monitoring and incident response tracking during working hours.
Lead onboarding, sit-in training, and ongoing coaching for team members, providing initial performance feedback and guidance.
Maintain, update, and draft standard operating procedures, workflows, and training materials.
Monitor operational quality, identify trends or issue areas, and escalate reports to the Operations Centre Manager.
Maintain clear, professional communication with client representatives to align monitoring activities with client expectations.
Must Haves
Valid British Columbia Security Worker License or Valid British Columbia Alarm Monitoring License.
Minimum 1 year of supervisory or team lead experience in security, CCTV monitoring, operations, or a related environment.
Strong computer skills and the ability to learn and navigate video monitoring software.
Clear written and verbal communication skills with strong documentation abilities.
Ability to remain calm and make sound decisions in time-sensitive situations.
Nice-to-Haves
Previous experience working within a security operations centre or remote monitoring environment.
Experience developing standard operating procedures and workflows in a growing facility.
What's In It For You?
Competitive compensation at $31.00 per hour.
Hands-on leadership experience and clear pathways for career growth.
A collaborative, supportive team culture within a recognized Great Place To Work organization.
Why Join Our Team?
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Journal
Visible seulement par vous. Conservé sur cet appareil, et dans votre compte une fois connecté.