Publié il y a 16 jours
Security Operator / Dispatcher
@ Paladin Security Group
Burnaby, Colombie-Britannique
En bref
Paladin Security Group is hiring a full-time Security Operator / Dispatcher for its Operations Centre, the communications hub for security operations across the province. The role dispatches alarm responses, coordinates communication between guards, clients and management, and documents incidents. Pay is $21.00/hour, rising to $21.50/hour after probation, on a Friday and Saturday schedule from 15:30 to 23:50.
Salaire :
21 $–21,50 $ de l’heure
Responsabilités :
- Manage high volumes of inbound and outbound calls and emails
- Dispatch alarm response calls and after-hours emergency requests
- Maintain communication between guards, clients and management
- Document incident reports and dispatch logs accurately
Résumé des exigences :
- 1 to 2 years in dispatch, call centres, scheduling or security
- Strong verbal and written communication skills
- Microsoft Office proficiency and willingness to learn operational software
- Strong organizational and time management skills
- Discretion with confidential information
- Solid security knowledge and situational awareness
Outils et compétences
Source et dates
Type de source non vérifié · classet
- Date publiée par l’employeur
- 2026-10-24
- Première détection par notre source
- 2026-11-07
- Mise à jour du dossier source
- 2026-11-07
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 1 an(s) et plus |
| Heures par semaine | 23.3 |
| Horaire | soir, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Candidatures encouragées | Personnes handicapées |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Paladin Security Group
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Making the World a Safer & Friendlier Place
Description complète de l’entreprise
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry. About Us Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast. Our Mission Paladin’s mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients’ safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
- Abonnés LinkedIn
- 53 403
- Personnes associées sur LinkedIn
- 5 693
- Bureaux déclarés
- Suite #201, 3001 Wayburne Drive, Burnaby, British Columbia V5G 4W3, CA
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- Autres noms enregistrés
- Paladin Security Group Ltd
- Spécialités
- Security Guards
- Specialized Security
- Security Systems
- and Investigations
- Le profil indique une agence de recrutement
- Non
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective…
| Champ | Valeur |
|---|---|
| Secteur | Security and Investigations |
| Taille | 10,001+ employees |
| Siège social | Burnaby, British Columbia |
| Type d’organisation | Privately Held |
| Fondée en | 1976 |
| Spécialités | Security GuardsSpecialized SecuritySecurity Systemsand Investigations |
| Offres sur Jobsy | 339 |
| Voir la page |
Position Overview
Title: Security Operator - Dispatcher
Employment Type: Full-Time
Pay Rate: $21.00/hour ($21.50/hour after probation)
Schedule: Friday and Saturday, 15:30 - 23:50
Site Overview
Our Operations Centre serves as the primary communications hub for security operations across the province. Operating around the clock, the centre coordinates critical responses, alarm monitoring, and safety support to protect people, property, and field personnel.
What You'll Be Doing
Manage a high volume of inbound and outbound phone calls and email communications.
Dispatch alarm response calls and initiate after-hours emergency security requests.
Maintain clear communication between security guards, clients, and management during routine operations and emergency situations.
Provide customer service while remaining calm, focused, and adaptable in fast-paced scenarios.
Document operational details, incident reports, and dispatch logs accurately into internal systems.
Must Haves
1 to 2 years of work experience in dispatching, call centres, scheduling, security, or a related environment.
Strong verbal and written communication skills with professional interpersonal abilities.
Computer literacy, including proficiency in Microsoft Office (Word, Excel, Outlook) and a willingness to learn operational software.
Strong organizational, prioritization, and time management skills with keen attention to detail.
Ability to handle confidential information, systems, and security procedures with complete discretion.
Solid security knowledge and situational awareness.
Nice-to-Haves
No additional qualifications are required beyond the must-haves listed above.
What's In It For You?
Pay rate of $21.00/hour with an increase to $21.50/hour after completing probation.
Opportunity to work with a Great Place to Work Certified™ employer.
Clear pathways for internal promotion and career advancement.
A supportive work environment focused on team culture and respect
Why Join Our Team?
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
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