Senior Account Executive

Existing Vacancy - Actively Recruiting

About Us

At KWE, we are one of Canada’s fastest growing 3PL service providers. With a global network and a commitment to excellence, we deliver world-class logistics solutions to our customers. Our success is built on the dedication of our people; many of our leaders started in entry-level roles and grew their careers with us. If you’re looking for a place where hard work and ambition are recognized and rewarded, we’d love to meet you.

The Opportunity

We are seeking a Senior Account Executive to support new business acquisition and the expansion of existing business across various modes of transportation, based on the needs of the branch or terminal. In this role, you will be responsible for generating and increasing sales within your assigned territory, identifying and pursuing the right business opportunities, and building strong relationships with current and prospective customers. In addition, you will contribute to increasing productivity and revenue by focusing on high-value business opportunities that align with the company’s transportation services and overall business objectives.

What You’ll Do

• Drive business growth by securing new customers and identifying opportunities to expand services with existing clients across additional transportation modes.
• Foster and maintain strong customer relationships to ensure ongoing account satisfaction, retention, and long-term business development.
• Utilize a consultative sales approach when engaging prospective clients to understand their needs and provide tailored logistics solutions.
• Develop, present, and recommend comprehensive transportation and supply chain solutions to prospective customers.
• Maintain accurate CRM/SENS records and actively manage a sales opportunity pipeline to achieve established sales goals and performance objectives.
• Communicate market capabilities and business opportunities to international offices to support network development and collaboration.
• Monitor industry trends and market developments, conducting research and recommending marketing initiatives to increase brand awareness, strengthen the corporate image, and promote services within targeted commodity sectors.
• Educate customers on programs, services, and industry developments that may impact transportation costs, operational responsibilities, and supply chain performance.
• Complete all administrative requirements, including the timely submission of weekly and monthly sales reports, while meeting established productivity expectations.
• Lead and support proactive team initiatives that contribute to departmental objectives and overall company success.
• Promote customer retention by monitoring client interactions and ensuring high standards of communication and service delivery are maintained.
• Adhere to all company health and safety policies, practices, and procedures, and promptly report any unsafe conditions or activities to a supervisor or Human Resources.
• Demonstrate leadership by setting a positive example and sharing knowledge, expertise, and best practices with team members.
• Perform other job-related duties and responsibilities as assigned by the Director of Sales and Executive Leadership.

What You Bring

• Formal academic training in International Business or a related field, combined with five or more years of relevant industry experience; or an equivalent combination of education, training, and practical experience.
• Strong working knowledge of international transportation and logistics practices, including Incoterms, Bills of Lading, cargo documentation requirements, carrier liabilities, and cargo insurance procedures.
• Demonstrated ability to read, analyze, interpret, and respond effectively to inquiries, concerns, and complaints from customers, regulatory authorities, and members of the business community.
• Excellent communication and presentation skills, with the ability to effectively deliver sales strategies, business recommendations, and corporate information to senior management and key stakeholders.
• Strong mathematical aptitude, including the ability to calculate and interpret discounts, interest rates, commissions, percentages, proportions, and measurements such as area, circumference, and volume.
• Proficient personal computer skills including electronic mail, Power Point, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

Compensation: Salary range starting from $85,000 to $95,000 per year, with opportunities for growth and advancement based on performance and contribution.

Why Join KWE?

• Fast-paced, dynamic environment with a great team
• Opportunity for advancement
• Generous bonus program linked to company & individual success
• Competitive and equitable compensation packages
• Comprehensive group benefits
• Company paid pension program
• Accessible and inclusive work environment
• Flexible / hybrid work arrangements

If you’re ready to take the next step in your career and contribute to a growing organization, we’d love to hear from you!

KWE is committed to providing accessible employment practices. For more information about our accessible workplace, including disability accommodations required for the application process and beyond, please email [email protected].

For general information on accommodations in our workplace, see our Accessibility Standard for Customer Service, posted on our web site at: https://www.kwe.com/local/canada/en/careers/