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Publié il y a 8 jours

Senior Adjudicator

@ WorkSafeBC

Kelowna, Colombie-Britannique

Temps plein
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WorkSafeBC is hiring a Senior Adjudicator to make fair decisions on complex workers' compensation claims, including mental health, occupational disease and soft-tissue disorder claims. The role involves supporting injured workers and employers, explaining decisions, health care and benefits. It is a full-time, unionized, hybrid position based in Kelowna, with a primarily in-office model.

Responsabilités :

  • Adjudicate complex and specialized claims
  • Cover mental health, occupational disease and soft-tissue disorders
  • Support and educate injured workers and employers
  • Explain decisions, health care and compensation benefits
  • Build compassionate, professional client relationships

Résumé des exigences :

  • Experience in adjudication or claims work
  • Ability to handle complex, specialized claims
  • Strong customer service skills
  • Clear communication with clients

Outils et compétences

Source et dates

Type de source non vérifié · worksafebc

Date publiée par l’employeur
2026-11-02
Première détection par notre source
2026-11-05
Mise à jour du dossier source
2026-11-05

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
DomaineService à la clientèle
Heures par semaine40 (estimé)
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

ChampValeur
Siège socialRichmond
Offres sur Jobsy22
Description

Are you interested in taking the next step in your career path in adjudication? We have opportunities for Senior Adjudicators – vital roles that provide quality adjudication to support injured workers and employers. The Senior Adjudicator role encompasses a variety of complex and specialized adjudication areas including mental health, occupational disease, activity-related soft-tissue disorders, and secondary adjudication.

You’ll work in a client-centric environment, adjudicating complex claims, supporting and educating clients, and addressing questions regarding the claims process, decisions, health care and compensation benefits, and related matters. You’ll provide exemplary customer service by establishing compassionate and professional working relationships with injured workers and their employers.

How you’ll make a difference: You’ll make important and fair decisions when people get injured at work.

Where you’ll work

We serve the workers and employers across B.C., and we do best when we're together. It's how we collaborate, learn from one another, and develop our people.

This role is currently designated as having a hybrid work arrangement and is based in our Kelowna office.

This is a unionized role and is subject to the provisions of the Collective Agreement between the Workers’ Compensation Board of BC and the Compensation Employees’ Union.

Like everything we do, our work model continues to evolve to support those we serve. We remain committed to a primarily in-office model that strengthens our culture and helps us deliver our best work, while balancing flexibility and positive employee experience.

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