Publié il y a 8 jours
Senior Adjudicator
@ WorkSafeBC
Kelowna, Colombie-Britannique
En bref
WorkSafeBC is hiring a Senior Adjudicator to make fair decisions on complex workers' compensation claims, including mental health, occupational disease and soft-tissue disorder claims. The role involves supporting injured workers and employers, explaining decisions, health care and benefits. It is a full-time, unionized, hybrid position based in Kelowna, with a primarily in-office model.
Responsabilités :
- Adjudicate complex and specialized claims
- Cover mental health, occupational disease and soft-tissue disorders
- Support and educate injured workers and employers
- Explain decisions, health care and compensation benefits
- Build compassionate, professional client relationships
Résumé des exigences :
- Experience in adjudication or claims work
- Ability to handle complex, specialized claims
- Strong customer service skills
- Clear communication with clients
Outils et compétences
Source et dates
Type de source non vérifié · worksafebc
- Date publiée par l’employeur
- 2026-11-02
- Première détection par notre source
- 2026-11-05
- Mise à jour du dossier source
- 2026-11-05
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Senior |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
WorkSafeBC
| Champ | Valeur |
|---|---|
| Siège social | Richmond |
| Offres sur Jobsy | 22 |
Are you interested in taking the next step in your career path in adjudication? We have opportunities for Senior Adjudicators – vital roles that provide quality adjudication to support injured workers and employers. The Senior Adjudicator role encompasses a variety of complex and specialized adjudication areas including mental health, occupational disease, activity-related soft-tissue disorders, and secondary adjudication.
You’ll work in a client-centric environment, adjudicating complex claims, supporting and educating clients, and addressing questions regarding the claims process, decisions, health care and compensation benefits, and related matters. You’ll provide exemplary customer service by establishing compassionate and professional working relationships with injured workers and their employers.
How you’ll make a difference: You’ll make important and fair decisions when people get injured at work.
Where you’ll work
We serve the workers and employers across B.C., and we do best when we're together. It's how we collaborate, learn from one another, and develop our people.
This role is currently designated as having a hybrid work arrangement and is based in our Kelowna office.
This is a unionized role and is subject to the provisions of the Collective Agreement between the Workers’ Compensation Board of BC and the Compensation Employees’ Union.
Like everything we do, our work model continues to evolve to support those we serve. We remain committed to a primarily in-office model that strengthens our culture and helps us deliver our best work, while balancing flexibility and positive employee experience.
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