Senior Analyst, Transport Systems & Processes

Chez Loblaw, nous sommes là pour aider tous les jours des millions de Canadiens, qu’ils vivent leur meilleure ou leur pire journée ou une journée de célébrations. Grâce à nos innovations et à nos produits de qualité, nous sommes présents pour nos amis, nos voisins, nos membres de la famille et nos collègues.

Nous réussissons grâce à la collaboration et l’engagement, et nous avons des attentes élevées envers nous-mêmes et ceux qui nous entourent.

Nous sommes à la recherche de personnes flexibles qui seraient ravies de se joindre à nous dans le but d’aider les Canadiens à « Vivre bien, vivre pleinement »MD. Que vous commenciez tout juste votre carrière, que vous recommenciez à travailler ou que vous cherchiez un nouvel emploi, vous aurez votre place ici. Nous promouvons le leadership à tous les niveaux et soutenons nos collègues dans la poursuite de leur passion.

As part of the broader Supply Chain Logistics organization, the Transport Systems & Processes team is responsible for the design, implementation, support and continuous improvement of transportation systems and processes that enable Loblaw's Transport Planning and Operations teams.

The Senior Analyst, Transport Systems & Processes will play a key role in implementing and supporting Transportation Management Systems (TMS) and Transport Offshore applications used to plan, execute and manage transportation operations. This role will partner closely with Transport Planning, Transport Operations, IT, vendors and other Supply Chain stakeholders to translate business requirements into effective system and process solutions.

The Senior Analyst will support initiatives throughout the full implementation lifecycle—from requirements gathering and solution design through testing, deployment, training, adoption and ongoing sustainment. The role will also help drive the team's Agile delivery practices, including backlog management, story grooming/refinement, sprint planning and scrum ceremonies.

This is an opportunity for a highly motivated individual who enjoys solving problems, taking ownership and working collaboratively across business and technology teams. The successful candidate will demonstrate initiative, strong communication skills and a desire to grow their career within Supply Chain and Transportation.

Key Responsibilities

• Transportation Systems Implementation: Support and own key workstreams associated with the implementation, enhancement and sustainment of TMS and Transport Offshore applications supporting Transport Planning & Operations.
• Business & Systems Analysis: Partner with Transport Planning and Operations subject matter experts to understand business processes, identify requirements and translate them into functional requirements, user stories and system solutions.
• Business/Technology Partnership: Act as a key liaison between Transport Operations, IT, vendors and other stakeholders to ensure business requirements are understood and successfully delivered.
• Project & Agile Delivery: Support project delivery using both traditional project management and Agile methodologies. Facilitate or support scrum ceremonies including sprint planning, daily stand-ups, backlog grooming/refinement, sprint reviews and retrospectives.
• Backlog & User Story Management: Develop, refine and prioritize user stories and acceptance criteria in partnership with business stakeholders and technology teams, ensuring the backlog is ready to support upcoming development sprints.
• Testing & Deployment: Coordinate and support QA, SIT and UAT activities, including development of test scenarios, defect management, business validation and readiness for implementation.
• Implementation & Change Management: Support implementation planning, cutover, go-live and stabilization activities while working with operational stakeholders to drive adoption of new applications and business processes.
• Application Support & Sustainment: Represent Transport Operations by partnering with Loblaw IT to ensure transportation application issues are effectively managed. Monitor, prioritize and escalate functional, integration and performance issues to ensure timely resolution within established SLAs.
• Process Improvement: Analyze transportation processes, system performance and operational issues to identify opportunities for system optimization, automation and process improvement.
• Stakeholder Communication: Provide clear and concise updates to operational leadership and project stakeholders regarding project status, risks, issues, system availability, upcoming changes and implementation readiness.
• Training & Knowledge Transfer: Develop and maintain process documentation, support training material development and provide coaching and knowledge transfer to SMEs and end users.
• Accountability & Initiative: Demonstrate a high level of accountability and initiative by proactively identifying issues and opportunities, taking ownership of actions through completion, and contributing to the successful delivery of team commitments.

Qualifications

• 3–5 years of relevant experience in Transportation, Supply Chain Operations, Systems Analysis, technology implementations or related project roles.
• Demonstrated experience participating in or owning key aspects of transportation technology/platform implementations, preferably Transportation Management System (TMS) implementations.
• Strong understanding of transportation planning and operations, including familiarity with transportation planning, load execution, carrier management and operational workflows.
• Experience working with Transportation Management Systems (TMS) and Offshore Systems is an asset.
• Demonstrated project management skills, with the ability to organize and manage multiple projects, workstreams, priorities and deliverables simultaneously.
• Knowledge and practical experience with Agile delivery methodologies, including Scrum, sprint planning, backlog management, user-story development and backlog grooming/refinement. Scrum Master experience or certification is considered an asset.
• Experience gathering and documenting business requirements, developing user stories and acceptance criteria, and translating operational requirements into technology solutions.
• Experience supporting QA, SIT and UAT, including test planning, execution, defect management and business sign-off.
• Strong analytical and problem-solving skills, including demonstrated experience with root cause analysis and development of sustainable solutions.

Notre engagement envers la durabilité et l'impact social est un élément essentiel de notre façon de faire des affaires. Nous concentrons notre attention sur les domaines où nous pouvons avoir le plus grand impact. Notre approche de la durabilité et de l'impact social repose sur trois piliers - l'environnement, l'approvisionnement et la communauté. Nous recherchons constamment des moyens de faire preuve de leadership dans ces domaines importants. Nos valeurs ÊTRE – Engagement, Tient à coeur, Respect et Excellence – guident toutes nos prises de décision et prennent vie à travers notre culture bleue. Nous offrons à nos collègues des carrières progressives, une formation complète, de la flexibilité ainsi que les nombreux avantages compétitifs - voici quelques-unes des nombreuses raisons pour lesquelles nous sommes classés au palmarès des meilleurs employeurs du Canada, au palmarès des meilleurs employeurs pour la diversité au Canada, au palmarès des employeurs les plus verts au Canada et au palmarès des meilleurs employeurs pour les jeunes au Canada.

Type d'emploi:

Temps plein

Type de rôle:

Poste régulier

Nous nous concentrons depuis longtemps sur la diversité, l’équité et l’inclusion, car nous savons que ces valeurs feront de notre entreprise un meilleur endroit où travailler et magasiner. Nous nous engageons à créer un environnement accessible pour nos collègues, nos candidats et nos clients. Les demandes d’accommodement en raison d’un handicap (pouvant être visible ou non; temporaire ou permanent) peuvent être formulées à n’importe quel moment dans l’emploi et dans le processus de candidature. Nous encourageons les candidats à nous faire part de leurs besoins en matière d’accommodement afin qu’ils puissent bénéficier d’occasions équitables.

Remarque
Les candidat(e)s âgé(e)s de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis dans le cadre du processus de demande.

Hiring Range / Échelle salariale à l’embauche :$68,000.00 - $93,500.00 / 68.000,00$ - 93.500,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste nouvellement créé. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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