Senior Building Manager - Residential (Edmonton, AB)

Looking for a company with over 50 years of success and no signs of slowing down?

If so, Morguard may be the perfect place for you.

As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.

Our Purpose
At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action
We support our people by offering:

• Access to experienced subject matter experts who provide mentorship and hands‑on learning.

• A wide range of career opportunities across the organization.

• A comprehensive, competitive benefits program that promotes health and wellness.

Where You’ll Add Value

Senior Building Managers are one of the first point of contact for leading the organization. This role is primarily responsible for the oversight of the property and day to day operations of an assigned property including building operations and capital projects. Senior Building Managers are confident leaders, possessing excellent communication skills with the ability to evaluate economic trends, profitability and marketing issues. This role requires the ability to work under pressure, handle varied emergency situations and to troubleshoot operational and management problems unique to an assigned area. This role is also responsible for the coordination of Team Members work to ensure that a superior level of co-operation, service and support is provided to Residents thereby ensuring that Morguard is the preferred landlord of choice.

How You’ll Make a Difference

1. Operations:

• Manage assigned portfolio of buildings to improve efficiency and reduce operating costs

• Conduct inspection of grounds, facilities, and equipment to determine if repairs or preventative maintenance is required on a weekly/daily basis to monitor performance

• Identify and discuss possible required renovations/improvements with Property and Regional Manager

• Ensure apartment complex is maintained and cleaned in accordance with company standards

• Obtain quotes or bids from contractors for repairs, renovations and maintenance

• Supervise contractor work to ensure it has been completed and review invoices

• Responsible for ensuring that day-to-day operations of the building are carried out (general maintenance and cleaning)

• Ability to coordinate after hours’ emergencies as required

• Working knowledge of legislation pertaining to the Residential Tenancy Act

• Ability to represent company at Landlord Tenant Board hearings as needed

• Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents

• Assist in the implementation of marketing initiatives and related leasing activities

1. Management:

• Support Property and Regional Manager with planning, assigning and directing work of on-site Team Members (not limited to but inclusive of Building Managers, Assistant Building Managers, Maintenance Associate and Cleaners)

• Assist with on-site Team Members’ learning and development ( not limited to but inclusive of Building Managers, Assistant Building Managers, Maintenance Associates and Cleaners) specifically with regards to operational procedures

• Support Property and Regional Manager in analyzing and resolving operational issues

• Initiate or suggest initiatives to keep Team Members motivated and engaged

The Expertise You’ll Bring

• Post-Secondary Education

• Related experience in a multi-residential property management role.

• Building/Property Maintenance experience

• Basic knowledge of plumbing, electrical, drywall, carpentry, painting, etc.

• Computer skills (Microsoft Office Suite, Yardi, Email, Internet)

Core Competencies

• A commitment to "Best in Class" Customer Service

• A professional demeanor with strong communication skills

• A demonstrated high degree of integrity, discretion and confidentiality

• Ability to accurately listen, understand and respond to issues appropriately

• Ability to work and act independently using good judgment

• Ability to remain calm and focused in high pressure situations

• Self-motivated individual with a “can-do” and “no task is too big or too small” attitude

• Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines

• Excellent problem-solving capabilities

• Flexibility to work on-call on a rotating schedule (evenings & weekends)

• Excellent communication is required. Level of English skills required varies based on the role.

• Actively championing diversity, equity and inclusion to create an environment of belonging

• A professional demeanor with strong communication skills

• Actively championing diversity, equity and inclusion to create an environment of belonging

Preferred Qualifications and Experience

• Exposure to customer service or other related industry would be an asset

• WHMIS certification would be an asset

• Experience with Fire Life Safety & Building Inspections would be an asset

• Knowledge of current laws, legislation and rights concerning residents would be an asset

Why You’ll Love Working at Morguard
At Morguard, we’re committed to creating an environment where our people can thrive. Here’s what you can expect when you join our team:

• A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.

• Meaningful opportunities for professional growth and development.

• Exposure to a diverse portfolio of real estate assets across North America.

• A competitive compensation and benefits package designed to support you and your family.

• Support for work–life balance, along with accessible employment practices that meet AODA requirements.

Inclusive by Nature
Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility
Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you. Please contact Human Resources at (905) 281-3800.