Senior Business Analyst

Position Summary:

The Senior Business Analyst (Senior BA) enables effective solution delivery by leading business analysis activities for enterprise‑priority initiatives, translating business needs into clear requirements, analyzing current‑ and future‑state processes, and driving solution validation and readiness to ensure outcomes align with operational objectives.

Working closely with delivery teams, subject‑matter experts, and cross‑functional partners, the Senior Business Analyst leads requirements management, process analysis, and readiness activities across the delivery lifecycle, ensuring solutions are successfully implemented and transitioned into sustainable day‑to‑day operations.

Key Accountabilities:

• Business Analysis and Requirements Management
  • Lead requirements elicitation and documentation through interviews and working sessions to ensure clarity, alignment, and traceability across the delivery lifecycle.
  • Manage evolving and complex requirements, supporting prioritization and change management in collaboration with delivery teams.
  • Act as the primary point of contact for requirements‑related matters, ensuring shared understanding across cross‑functional partners and SMEs
• Process Analysis & Solution Design
  • Lead analysis of current‑ and future‑state processes to identify gaps, impacts, dependencies, and improvement opportunities for enterprise‑priority initiatives.
  • Drive future‑state design discussions to inform solution direction, implementation approach, and operational readiness.
  • Translate complex business needs into user stories, acceptance criteria, and related delivery artefacts that support execution and decision‑making
• Solution Validation, Readiness & Delivery Support
  • Drive solution design and workflow validation with SMEs to ensure feasibility, accuracy, and readiness for implementation.
  • Lead or oversee testing and UAT activities, supporting issue resolution and readiness confirmation.
  • Manage and escalate risks, dependencies, and change impacts, and support delivery routines such as planning sessions, stand‑ups, and readiness activities.
  • Ensure solutions are effectively transitioned into sustainable BAU operations through structured readiness and transition support.
  • Work closely with delivery and operational partners to validate solutions, resolve gaps, and support transition into sustainable operations

Knowledge, Skills and Abilities

• Bachelor’s degree in Business, Information Technology, Health Administration, Management, or a related discipline (or equivalent experience)
• 4-6 years of experience in a Business Analyst role supporting project or program delivery.
• Experience leading requirements elicitation and management across end‑to‑end delivery lifecycles.
• Experience analyzing and designing current‑ and future‑state processes for initiatives with cross‑functional impact.
• Experience translating complex business needs into user stories, acceptance criteria, and associated delivery artefacts.
• Experience driving solution validation, testing/UAT, readiness, and transition activities for enterprise‑priority initiatives

Additional Skills/Abilities Required

• Strong expertise across the end‑to‑end business analysis lifecycle, including requirements management, process analysis, and solution validation.
• Ability to lead analysis activities for initiatives with higher complexity and evolving requirements.
• Strong understanding of project delivery and solution lifecycle concepts.
• Ability to manage ambiguity and competing priorities while maintaining clarity and momentum.
• Strong facilitation, communication, and stakeholder engagement skills.
• Proven ability to collaborate effectively across multiple teams and functions.
• High attention to detail and strong commitment to quality and accuracy of analysis outputs

Why join SE Health?

• Competitive Total Rewards
  So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
• Flexibility & Belonging
  Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.
• Purpose & Impact
  Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.

• Growth That Meets Your Ambition
  Access tuition support, training and meaningful career pathways across a growing, future-focused organization.

About SE Health

SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.

Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at [email protected].

AI and compensation details: We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The hiring pay range is $63,000 – $78,000, based on experience