Senior Business Integration Consultant

#IN-DNI #LI-DNI

Company: Sovereign Insurance
Department: SOV - Ntl UW & Risk Eng
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.

The Opportunity:

At Sovereign Insurance, a wholly owned subsidiary of The Co-operators General Insurance Company, we believe leadership is shaped by purpose, collaboration, and meaningful contribution. When you grow, we grow — your success crowns ours.

We value diverse perspectives, bold ideas, and people who lift others up. Here, your initiative matters, and your efforts help build the resilience of the Canadian businesses and communities we serve.

That shared commitment strengthens our culture and moves us forward — together. That’s the Crown Effect.

The Senior Business Integration Consultant leads the operational transformation required to transition Federated underwriting into Sovereign, helping establish a sustainable future-state operating model. This role drives change across people, processes, systems, and organizational readiness, while identifying and mitigating business risks and dependencies. Working closely with cross-functional stakeholders, the consultant leads implementation and stabilization activities, ensuring a seamless transition into business-as-usual operations. The role operates with a high degree of autonomy and provides strategic recommendations on complex transformation, underwriting, technology, resource, funding, and risk-related matters.

How you will create impact:

• Lead the end-to-end business transformation required to transition Federated underwriting operations into Sovereign, ensuring successful implementation, stabilization, and business ownership.
• Drive organizational readiness by assessing workforce capacity, defining future-state roles and responsibilities, identifying capability gaps, and supporting training and knowledge transfer initiatives.
• Design, optimize, and implement sustainable operating models, business processes, governance structures, and service interactions that support long-term operational effectiveness.
• Partner with business, underwriting, technology, and project stakeholders to deliver system implementations, including UWWS, PolicyCenter, and related operational tools, ensuring alignment between business requirements and technology solutions.
• Develop and execute change management and adoption strategies, including stakeholder engagement, communications, training, readiness assessments, and post-implementation support.
• Identify, assess, and mitigate business readiness risks, dependencies, operational challenges, and process gaps across people, processes, systems, and change activities.
• Provide transformation leadership through cross-functional coordination, governance, issue resolution, and strategic recommendations to ensure successful delivery of the future-state operating model.

To join our team:

• Bachelor's degree in Business, Operations, Organizational Change, or a related field.
• 6+ years of experience leading business transformation, operational change, process improvement, or large-scale business initiatives.
• Experience in the insurance or financial services industry is preferred, with commercial P&C underwriting or operations experience considered a strong asset.
• Demonstrated ability to lead complex, cross-functional initiatives involving people, processes, data, and technology while influencing stakeholders without direct authority.
• Strong facilitation, stakeholder management, communication, analytical, and problem-solving skills, with the ability to translate business needs into practical solutions.
• Experience with process design, operating model development, business readiness assessments, change management, UAT/business validation, and implementation planning.
• Proven ability to assess risks, dependencies, capacity constraints, and adoption challenges while driving successful implementation and transition to business-as-usual operations.
• Knowledge of underwriting operations, systems implementations, governance, controls, and workforce readiness practices is highly desirable.
• Lean, Prosci/ADKAR, Business Analysis, Project Management, or Change Management certifications are considered assets.
• This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.

How you will succeed:

• You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
• You foster innovation and continuous improvement with a focus on client experience.
• You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.
• You successfully convey messages and demonstrate openness to exploring alternative points of view.
• You use critical thinking to guide decision making.

What you need to know:

• This role involves extended periods of sitting, keyboarding, and working at a desk while reviewing information, analyzing data, and using computer systems.
• You will collaborate with a wide range of business, technology, and operational stakeholders in a hybrid work environment, requiring sustained focus and attention to detail across multiple priorities.
• Occasional travel may be required, including direct interaction with brokers, clients, and service providers, as well as participation in workshops and business meetings.
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Room to grow with confidence — build your career, contribute your ideas, and see the impact of your work.
• A culture that values you — inclusive, collaborative, and respectful, where different perspectives are encouraged and heard.
• Rewards that recognize you and the work you do - competitive salary and variable compensation, benefits and pension, paid time off, development and recognition programs.
• Support for your well-being — a holistic approach to physical, mental, social, and financial wellness.
• Pride in purpose — being part of a Canadian organization dedicated to protecting Canadian businesses and the communities they serve while giving back through volunteering, donations, and national initiatives that help build a more sustainable future.

Salary information​

Expected salary range $100,000 to $150,000

Salary placement​

The salary amount for the successful candidate is determined by Sovereign in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.​

Incentive pay ​

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.