Postuler

Publié il y a 2 mois

Senior Business Solutions Architect

@ Uptempo

Toronto, ON · Vancouver, BC

Temps plein5+ ans d’expérience
Postuler
SIGNAUX

En bref

Uptempo, a marketing resource management SaaS company, is hiring a Senior Business Solutions Architect to design tailored solutions on its platform for customers. The role covers understanding customer goals, designing and integrating solutions, translating requirements into specifications, and working cross-functionally with sales, product and support teams. The posting requires 5+ years in a customer-facing role and strong marketing domain knowledge; it does not state a schedule, pay or work arrangement.

Responsabilités :

  • Understand customer challenges and design scalable solutions on the Uptempo platform
  • Design and implement integrations and customizations
  • Translate customer requirements into functional specifications
  • Collaborate with sales, product, support and implementation teams
  • Document architectural decisions and project scope

Résumé des exigences :

  • 5+ years in a customer-facing role driving business outcomes
  • Strong marketing domain knowledge
  • Solution architecture and integration experience
  • Executive-level communication skills
  • API-first integration experience with Workato or MuleSoft (preferred)
  • SaaS professional services experience (highly preferred)

Outils et compétences

Source et dates

Site carrière / système de candidatures · teamtailor

Date publiée par l’employeur
2026-09-02
Première détection par notre source
2026-10-09
Mise à jour du dossier source
2026-10-30

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
DomaineService à la clientèle
Expérience5 an(s) et plus
Heures par semaine40 (estimé)
Milieu de travailBureau, Domicile
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Uptempo

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Marketing Decision Intelligence

Description complète de l’entreprise

Uptempo is the enterprise platform for Marketing Decision Intelligence. We handle the complex, unglamorous work of collecting, governing, and unifying raw marketing data—so our customers can focus on what matters most: actually doing great marketing. By translating disparate data streams across systems in near real-time, Uptempo delivers actionable signals, forecasting, and troubleshooting for in-flight campaigns and programs. Our recommendation engine helps teams move faster with confidence. Over time, Uptempo evolves into an agentic partner that learns how your brand performs and continuously improves alongside you—driving greater impact through ongoing optimization and positioning marketing as a true revenue engine. Built with marketers, for marketers, Uptempo reconciles the four critical marketing data streams into one unified, governed system that speaks the native language of marketing. This creates true clarity: what happened, why it happened, and what to do next. Organizations no longer waste a quarter of their marketing budget proving value—they reclaim that time and budget to drive real growth. Uptempo enables continuous, confident decision-making for both humans and AI—shifting marketing out of forensic reporting and dashboard sprawl into an authoritative seat at the strategy table. Trusted by the world's biggest brands including Amazon, HubSpot, Cisco, and Unilever.

Abonnés LinkedIn
5 849
Personnes associées sur LinkedIn
214
Catégories d’activité
  • Content Marketing
  • CRM
  • Information Technology
  • Brand Marketing
  • Digital Marketing
  • Enterprise Resource Planning (ERP)
  • Software
  • Enterprise Software
  • Marketing
  • SaaS
Autres noms enregistrés
  • Uptempo
Spécialités
  • Marketing planning
  • Marketing planning software
  • Marketing work management
  • Marketing resource management
  • Marketing budget management
  • Marketing and finance alignment
  • Marketing performance management
  • and Marketing budgets
Le profil indique une agence de recrutement
Non
Investissement total déclaré
31 116 346

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Uptempo is the enterprise platform for Marketing Decision Intelligence. We handle the complex, unglamorous work of collecting, governing, and unifying raw marketing data—so our customers can focus on what matters most: actually doing great marketing. By translating disparate data streams across systems in near real-time, Uptempo delivers actionable signals, forecasting, and troubleshooting for in-flight campaigns…

ChampValeur
SecteurSoftware Development
Taille201-500 employees
Type d’organisationPrivately Held
SpécialitésMarketing planningMarketing planning softwareMarketing work managementMarketing resource managementMarketing budget managementMarketing and finance alignmentMarketing performance managementand Marketing budgets
Offres sur Jobsy2
LinkedInVoir la page
Description

Uptempo is a leading marketing resource management SaaS company that empowers marketing teams to optimize their operations, improve efficiency, and drive business growth. We are looking for a Business Solutions Architect to join our amazing team and play a pivotal role in driving customer success through tailored solution design and architecture.

As a Business Solutions Architect, you will be responsible for understanding customer challenges and business objectives, then crafting scalable, efficient, and impactful solutions using Uptempo’s platform. This role requires a mix of technical expertise, customer-focused thinking, and strong communication skills to bridge the gap between our customers’ needs and our product’s capabilities.

One of the primary challenges for this role will be learning and mastering the Uptempo platform to effectively design and implement solutions that align with customer needs.

What you’ll do:

  • Partner with customers to understand their business goals and challenges, identifying how Uptempo’s platform can add value.

  • Design and implement scalable, flexible, and effective solutions, including integrations and customizations.

  • Gather and translate customer requirements into actionable functional specifications for development and deployment teams.

  • Collaborate cross-functionally with sales, product, support, and implementation teams to ensure successful solution delivery.

  • Effectively communicate technical concepts to both technical and non-technical stakeholders.

  • Maintain strong relationships with customers by actively listening and demonstrating empathy toward their needs and challenges.

  • Document architectural decisions, requirements, and project scope for transparency and future scalability.

  • Proactively identify potential roadblocks and develop practical, efficient solutions.

  • Manage customer expectations and resolve conflicts to ensure high customer satisfaction.

Key attributes for success:

  • Domain knowledge: Expertises in marketing or marketing performance management, budget allocation, or marketing operations — ideally in enterprise or multi-brand contexts.

  • Customer-Focused Thinking: Ability to deeply understand customers' business needs and align solutions accordingly.

  • Solution Design and Architecture: Expertise in designing scalable and efficient solutions, including customizations and integrations.

  • Stakeholder Management: Strong relationship-building skills with both internal teams and external customers.

  • Requirements Gathering: Ability to translate customer needs into clear functional requirements.

  • Problem-Solving Mindset: Quick thinking and solution-oriented approach in dynamic environments.

  • Clear and Concise Communication: Ability to simplify complex concepts for diverse audiences.

  • Documentation Skills: Strong ability to maintain accurate and thorough project documentation.

  • Empathy & Active Listening: Understanding customer pain points and fostering strong relationships.

  • Conflict Resolution: Ability to balance customer expectations with product and business constraints effectively.

  • Fun & Team-Oriented Mindset: A positive attitude and ability to collaborate in a fun, energetic, and supportive team environment.

Skills and experience we’re excited about:

  • 5+ years of experience in a customer-facing role driving business outcomes.

  • Strong marketing domain knowledge

  • Experience in SaaS professional services or solutions is highly preferred.

  • Strong technical acumen with experience in solution architecture, integrations, and system configurations.

  • Executive-level communication skills: you can simplify complex architectural transformation decisions for executive stakeholders.

  • Understanding of APIs integration first strategies with familiarity to middleware solutions such as Workato or Mulesoft

  • Proven track record of successfully managing multiple stakeholders and delivering impactful solutions.

About Uptempo

Uptempo is on a mission to help marketers lead with confidence and love their jobs. Our marketing operations suite helps CMOs run marketing like a business. Our marketing operations suite gives them better visibility into plans, budgets, performance, and work management so they can make data-driven decisions faster.

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