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Publié il y a 15 jours

Senior Change Management Practitioner

@ Patch & Permasearch

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Markham, Ontario

Contrat5+ ans d’expérience
Postuler
SIGNAUX

En bref

Patch & Permasearch is hiring a senior change management practitioner on a 12-month contract at a Markham, Ontario client site, four days a week on-site. The role leads change strategy and adoption for transformation initiatives, covering impact assessments, leader engagement and readiness planning for corporate and distributed field teams.

Responsabilités :

  • Conduct change impact assessments and develop adoption strategies
  • Equip sponsors and leaders with talking points and reinforcement tools
  • Design audience-specific communication and training integration plans
  • Assess go-live readiness and monitor adoption metrics
  • Adapt change approaches for distributed field workforce

Résumé des exigences :

  • 5+ years of organizational change management experience
  • Proven ownership of change strategy and execution
  • Strong stakeholder, readiness and adoption planning skills
  • Evidence of driving adoption across large populations
  • Prosci, ADKAR or ACMP experience is an asset

Outils et compétences

Change managementLeadershipCommunication skills
Source et dates

Type de source non vérifié · tracker

Date publiée par l’employeur
2026-10-26
Première détection par notre source
2026-10-27
Mise à jour du dossier source
2026-11-03

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
DomaineOpérations
Expérience5 an(s) et plus
Milieu de travailBureau, Chez les clients
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Patch & Permasearch

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ChampValeur
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Description

Job Title: Senior Change Management Practitioner
Location: Markham (4x per week on-site)
Job Type: Contract (12 months to start)

Our client is seeking an experienced, hands-on Change Manager to lead initiative-level change strategy and execution across current and 2027 transformation portfolios. This role translates complex project and enterprise changes into actionable readiness and adoption plans for leaders, corporate teams, and a distributed services field workforce.

Responsibilities:

  • Change Strategy & Impact Assessment: Conduct detailed impact assessments across roles, processes, tools, and behaviors. Develop tailored change strategies, risk mitigations, and adoption measures aligned with delivery timelines.
  • Stakeholder & Leadership Engagement: Equipping sponsors, field management, and leaders with talking points, decision frameworks, and reinforcement tools. Facilitate working sessions to address operational impacts and resistance early.
  • Communications & Training Integration: Design audience-specific communication plans for corporate and distributed frontline staff. Partner with training leads to define learning needs, delivery methods, job aids, and supervisor briefings.
  • Readiness, Adoption & Sustainment: Assess go-live readiness (process, systems, training, support). Monitor adoption metrics, support hypercare/stabilization, and establish long-term sustainment plans for business-as-usual (BAU) transition.
  • Operational Sensitivity: Adapt methodologies to fit the practical realities of a distributed, mobile workforce (field technicians, dispatch, branch operations) while accounting for seasonal demand, safety, and customer-facing impacts.

Qualifications:

  • 5+ years of organizational change management experience in complex transformation environments.
  • Proven ownership of change strategy and execution across significant technology and process initiatives.
  • Strong stakeholder and change-impact assessment, business readiness, and adoption planning skills.
  • Demonstrated ability to drive adoption across large stakeholder populations, including frontline and corporate teams, with clear evidence of personal contribution and outcomes.
  • Strong leadership presence, judgment, facilitation, and the ability to constructively challenge delivery teams and operate with minimal oversight.
  • Experience in field/service organizations, contact centres, enterprise technology implementations, or large-scale process transformation is highly desirable.
  • Prosci, ADKAR, ACMP, or equivalent methodology experience is an asset; practical change leadership and adoption experience are the priority.

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