Senior Engagement Advisor

Job Information
Job Title: Senior Engagement Advisor

Job Requisition ID: 89459
Ministry: Technology and Innovation
Location: Edmonton

Full or Part-Time: Full-Time
Hours of Work: 36.25 hours per week
Permanent/Temporary/Wage: Temporary (Until November 24, 2027)

Scope: Open Competition
Closing Date: November 27, 2026
Classification: Program Services 4

Salary: $3,148.20 to $4,126.82 bi-weekly ($82,168 - $107,710/year)

The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding career opportunities.

Technology and Innovation is responsible for making innovation and technology the driving force behind Alberta’s economic growth and diversification.

The Innovation, Privacy, and Stewardship (IPS) division is accountable for the Alberta Technology and Innovation Strategy; innovation programs and governance; protection of personal information; enterprise information management and technology policy, training and awareness; business relationship management with partner departments; project management; and business reporting.

Within the IPS division, the Engagement Branch is accountable for engaging with GoA ministries and stakeholders to identify opportunities to transform government services and better serve Albertans. The branch partners with ministries to identify and shape digital service transformation opportunities and shepherd IT initiatives through to completion.

Role Responsibilities

The Engagement branch is looking for a Senior Engagement Advisor. Reporting to the Manager, Engagement, this position implements change management, communication, and ongoing engagement initiatives to support the transition and alignment to the GoAs new Digital Strategy, the digital redesign of government services, and related agile delivery approaches.

The Senior Engagement Advisor maintains the relationships with an assigned portfolio of partner ministries and advises / coaches them on the Product Delivery Model Through these relationships and facilitations, new product and service opportunities are identified and assessed through a common process to prioritize requests for revisions to legacy products or new product or service developments.

The responsibilities of this role include:

• Lead research and develop frameworks to enable consistent engagement, service modernization, and continuous improvement.
• Provide strategic advice and evidence-based recommendations grounded in leading practices, data, and practical insights.
• Design, implement, and maintain tools, processes, and mechanisms to support adoption of Technology and Innovation service approaches.
• Partner with strategy, policy, and cross-government teams to align initiatives with GoA priorities and ensure integrated delivery.
• Engage senior leadership and partner ministries to provide guidance, build awareness, and strengthen confidence in digital service approaches.
• Facilitate workshops, forums, and complex multi-stakeholder engagements to identify service opportunities and align on priorities and outcomes.
• Lead intake, prioritization, and reporting activities, including developing decision-support materials and synthesizing insights for executive audiences.

To be successful in this role, you will demonstrate:

• Effective communication, presentation, facilitation, and stakeholder consultation skills.
• Ability to collaborate across cross-functional teams and build strong stakeholder relationships.
• Strong analytical, critical thinking, and problem-solving skills, supported by sound judgment and attention to detail.
• Proven ability to manage multiple priorities and coordinate projects in a fast-paced, politically sensitive environment.
• Strategic thinking, with knowledge of project and process management and the ability to support stakeholder readiness and adoption.

The Job Description is provided for further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

• Creative Problem Solving: asks questions, gathers relevant information, identifies process improvements and applies learning to resolve issues.
• Agility: adapts to changing priorities, manages a fast-paced workload and remains calm and effective under pressure.
• Develop Networks builds productive relationships across the Executive Correspondence Unit, the ministry and other stakeholder groups.
• Build Collaborative Environments: communicates openly, values others’ expertise and contributes to respectful teamwork

Qualifications

Requirements:

• A university degree in a related field (e.g., Business, Commerce, Arts, Information Technology, Computer Science), supplemented by four (4) years of progressively responsible related experience.
• Minimum two (2) years of experience in consultation and/or engagement with senior management.
• Experience leading complex projects, engagement or change management initiatives.
• A cover letter clearly demonstrating relevant skills and competencies tailored to this position.

Equivalencies:

• A related master’s degree and a minimum of three (3) years of related experience; or
• A related two-year diploma and a minimum of six (6) years of related experience; or
• A related one-year certificate and a minimum of seven (7) years of related experience; or
• A minimum of eight (8) years of related experience in lieu of formal education.

Assets:

• Knowledge of service delivery, intake, and prioritization approaches.
• Experience with performance measurement, dashboards, or analytics tools.
• Experience supporting large-scale technical implementations or modernization initiatives.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Term of Employment: Temporary, Full-time position (until November 24, 2027)

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Location: Edmonton

Final candidates may be required to undergo a security screening.

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate.

Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Working for the Alberta Public Service.
• Public Service Pension Plan (PSPP).
• Alberta Public Service Benefit Information.
• Professional learning and development.
• Research Alberta Public Service Careers tool.
• Positive workplace culture and work-life balance.

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply online. Please see Job Application Resources for more information.

In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information.

It is also recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Michelle Elliott at [email protected].