Senior Engineer Global Network Operations

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Senior Engineer Global Network Operations

The Senior Engineer position within Global Network Operations serves as a technical authority responsible for shaping TJX’s global network operations team. This role helps lead the support of advanced routing, switching, security, and SD‑WAN solutions across data centers, cloud, corporate, distribution and retail locations. You will help drive critical fixes working with multiple vendors to deploy patches and upgrade decisions and processes that will be deployed by a global operations team that is staffed 24x7

What You Will Do

• Lead strategic operation response on complex support issues and response to critical and high vendor CVE’s
• Drive adoption of AI in Network Support, elevating vendor solutions with TJX Network Engineering team.
• Guide the enhancement of proactive monitoring of network infrastructure globally working with TJX Network Tools Team.
• Provide technical leadership for our Global Network Operations team, reviewing new technology being implemented and assisting in reviewing new knowledge articles for L1 and L2 support teams.
• Guide the deployment of upgrades on a variety of vendor platforms, Fortinet, Cisco, Meraki Arista, Bluecat and F5 load balancers.
• Serve as a key escalation point for complex issues and lead resolution of major network incidents.
• Evaluate emerging technologies with TJX Engineering Teams for Day 2 support readiness.

What You Need

• Extensive hands-on experience supporting enterprise routing and switching, including Cisco and Arista hardware platforms.
• Knowledge of Arista EVPN, BGP, OSPF, MPLS, and large-scale data center networks.
• Strong proficiency with supporting Fortinet SD‑WAN
• Working knowledge of Meraki switching and wireless, Bluecat and F5
• Broad understanding of network security principles and how they apply across enterprise and retail environments.
• Ability to lead technical support discussions, mentor support engineers on best practices, and influence collaboration with cross-functional support teams
• Excellent communication skills and ability to represent operations at a senior level.
• 5+ years in advanced network operations engineering; for large enterprise or retail experience highly desirable.
• Relevant certifications such as CCNP, or Arista ACE certifications are preferred.

Nice to Have

• Experience with cloud networking in AWS or Azure.
• Skills in network automation such as Python or Ansible.
• Familiarity with observability and network analytics platforms.

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

300 Value Way

Location:

USA Home Office Marlborough MA 300 Value WayThis position has a starting salary range of USD $94,000.00 to $122,200.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive.