Senior Global Benefits Specialist

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Senior Global Benefits Specialist to join our Total Rewards team! If you are passionate about designing and scaling people-centric benefit programs that empower our Clions to do their best work, and you thrive in a builder environment of rapid growth and continuous change, then this is the place for you.

In this role, you will be a key partner in evolving the global benefits infrastructure that supports Clio’s mission to transform the legal experience for all. You will play a pivotal role in the design and delivery of our health, wellness, and retirement programs across North America, Europe, LATAM, and beyond, translating global strategy into meaningful experiences that help our people thrive wherever Clio needs them.

What Your Team Does

The Total Rewards team is responsible for designing and building the competitive, scalable reward programs that enable Clio’s human and high-performing culture. As part of the Total Rewards Team, the benefits team’s goal is to standardize and enhance our global programs, ensuring our benefits are scalable and impactful. Through close partnerships across the business and deep market insights, we translate global strategy into meaningful benefit experiences that support Clio’s long-term goals and help our people thrive. This role reports to the Senior Manager, Global Benefits.

What You’ll Work On

• Partner in the design and delivery of global benefit programs across 10+ countries (Canada, US, UK, Ireland, Australia, Spain, Colombia, Chile, Mexico, Peru), ensuring they are updated to meet market benchmarks.
• Support the harmonization of benefits following acquisitions, helping to integrate programs into Clio’s global standard.
• Assist in the execution of global renewal cycles and open enrolment periods, ensuring a high-touch and seamless experience for all Clions.
• Modernize our benefits infrastructure by helping to implement automated systems and Workday integrations, reducing manual administrative burdens.
• Develop a global engagement strategy and communications framework to increase benefit literacy and ensure Clions understand the full value of their rewards.
• Ensure global compliance and risk management, keeping programs aligned with local laws and reporting requirements, such as US ACA and collective agreements.
• Support the day-to-day administration of Clio’s global benefit programs, including health (medical, dental, vision), retirement (401k/RRSP), life, disability, and wellness initiatives. Act as the senior escalation point for complex member inquiries or claims issues, providing a high-touch experience for Clions while mentoring more junior specialists on how to navigate these cases.
• Partner with Payroll and Finance to ensure accurate benefit deductions, taxable benefit reporting, and fringe benefit compliance across all regions. Conduct regular audits to ensure compliance with local legislation.
• Support the management of external partnerships, including benefits brokers, carriers, and third-party administrators, by coordinating on administrative issues, monitoring service levels, and staying informed on program updates or legislative changes.
• Mentor and provide guidance to a growing team of Specialists, serving as a senior technical resource.

What You May Have

• 5+ years experience with global benefits, focusing on US, Europe, and LATAM
• CEBS or GBA designation is considered an asset.
• Thorough working knowledge of regulatory requirements in the Canada, US, and international markets, including COBRA, HIPAA, ACA, ERISA, etc. There is a strong preference for candidates with US experience.
• Strong proficiency in Workday Benefits administration with the ability to optimize workflows and resolve process-related issues.
• Growth mindset when it comes to process improvement and new technologies, especially AI.
• Excellent stakeholder management, negotiation, and communication skills.
• Experience in a fast-paced tech or high-growth environment.
• Ability to thrive in a builder environment with ambiguity and constant change.

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $92,800 to $125,600 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.