Senior IT PMO Analyst, Project Controls & Governance

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of Senior IT PMO Analyst, Project Controls & Governance. This job is full-time permanent.

As part of the IT Program and Delivery Management Office, the incumbent provides administrative, financial, and operational support to ensure effective project governance and delivery across the IT project portfolio. This role supports project financial reporting, forecasting, budgeting, and cost tracking; administers project management, SharePoint, funding request, capacity planning, and timesheet tools; and assists project managers and stakeholders with project setup, documentation, data quality, status updates, closures, and compliance with PMO processes. The incumbent also supports process improvement initiatives, maintains templates and documentation, coordinates follow-ups, and provides training and first-level support to end users.

Key responsibilities

PMO Office Tools – Administration & Support

Project Management Tool

• Project administration & support related to custom project management tools.
• Project data management across tools (manage project data, update status, evidences, etc).
• Onboarding and offboarding of users.
• Regular license reviews and administration (cleanup, etc).
• Train and support end users.

Project SharePoint Site

• Project site creation, archiving, access, etc.
• Train and support end users with Level 1 inquiries.
• Administration of PMO SharePoint site.

Capacity Planning and Timesheet Tool

• Application administration (support related to user accounts, project creation, resource assignment, data clean-up, etc).
• Onboarding and offboarding of IT resources in tool.
• Timesheet administration (reporting, managing time periods, follow up, etc.)
• Train and support end users.

Project Funding Request

• Administration of the project funding request (documentation setup, workflow, tracking, follow-ups).
• Support project cost details review.
• Project charter and other funding artifacts review and required follow-ups (ensure completion, compliance, consistency across the various documents).
• Administration of IT’s SharePoint site dedicated to funding request approvals.

Project Closures

• Work with project managers/owners to complete project closures (provide guidance).
• Ensure completion of information and required deliverables outlined in closure documentation, including the accuracy and completion of project financials.
• Complete PMO project closure activities (administration, tools, status updates, archiving)

Process Improvement Initiatives

• • Keep templates and process documentation up to date.
  • Assist with PMO communications.
  • Provideinput into process/tools improvements (including reporting and automation) and help to plan/organize/drive these initiatives.

Project Financial and Budget Support

• Support monthly financial reporting and forecasting processes with data uploads.
• Work with project manager to record and validate purchase orders, invoices, and project expenditure in project budget trackers.
• Assist Project Managers with project budget preparation and tracking.
• Assist with reconciliation of project costs and identify budget variances.

Project Manager Administrative Support

• Review project manager recurring administrative artifacts to ensure completion and accuracy.
• Work with project managers, as needed, to update administrative artifacts
• Provide regular reporting on PMO deliverables compliance.

Competencies

• Bachelor’s degree in information technology, engineering, business, or similar discipline.
• Experience budgeting, resource management, process improvement, tools development
• Minimum of 5 years of experience working in Information Technology
• Minimum of 5 years of experience working in various project management roles
• Familiar with project management organizations and methodologies

• Ability to effectively manage multiple and/or changing priorities at the same time
• Ability to quickly learn and master new applications/systems
• Ability to understand and manage customer expectations
• Ability to independently and creatively solve problems, beginning with internal and readily available options before looking to external solutions.
• Effective communicator at different levels of the organization (written and verbal)
• Swift adaptability to current conditions
• Results-oriented
• Proficient in English and French, written and spoken

Technical

• Proficient in Excel
• Demonstrated experience with MSWord, Excel, PowerPoint, SharePoint
• Knowledge of Visio and Smartsheet, an asset
• Knowledge of Domo and/SQL/Power BI an asset
• Demonstrated experience in managing technical tools

What we are offering

• Competitive salary and annual bonus
• At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
• Full range of group insurance from the first day of work
• Telemedicine services
• Defined-contribution pension plan with generous employer participation from the first day of work
• Employee and family assistance program
• Education assistance program
• Hybrid workplace: in-person and remote work
• Work environment based on respect, inclusion and diversity
• Office accessible by public transit

(*) English bilingual: If listed, this qualification is required since this function requires regular verbal and/or written interaction with customers, partners and/or our American subsidiaries.

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.

#LI-Hybrid

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Information Technology