Senior Manager, Data Science

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Job Title: Senior Manager, Data Science

Location: Mississauga, Ontario, Canada

Work Model: Hybrid

Who We Are

It all started with a classic story about one developer’s vision. In 1995, Carl Rodrigues, President and CEO of SOTI, has developed solutions for managing mobile device screens from a desktop. An innovation that has put him ahead in what is now one of the largest growing markets – Enterprise Mobility Management (EMM). Today, more than 17,000 enterprise customers around the world depend on us to secure, manage, and support their mobile operations, with millions of devices managed worldwide.

SOTI’s two decades of success has built strong partnerships with leading mobile platform providers and device manufacturers. We are deeply committed to researching and developing solutions that address today’s toughest mobility challenges. We strive to go where nobody has gone before.

What’s In It for You?

The People - From our humble origins in our founder’s basement to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation, and fun.

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to work with leading-edge technologies and take on complex and interesting projects as part of highly collaborative and agile teams. You will work alongside SOTI’s partners, which include leading tech giants that will keep you on the cusp of emerging technologies.

What We’re Looking For

We are seeking a pragmatic Senior Data Science Manager to lead the development and delivery of AI-driven product capabilities that create measurable value for our customers and business. In this role, you will combine technical depth with strategic leadership, transforming data into actionable insights and scalable product features. You will collaborate closely with cross-functional teams across engineering and product to design, build, and deploy reliable AI solutions that integrate seamlessly into our platform.

This position requires a hands-on leader who thrives in fast-paced product environments, prioritizing practical, real-world impact and iterative delivery over theoretical experimentation. You will also play a key role in mentoring and growing a high-performing team of data scientists and engineers, fostering a culture that balances analytical rigor with strong engineering practices.

Responsibilities:

• Lead the design, development, and deployment of AI and machine learning systems, including scalable pipelines for inference, analytics, and real-time processing, using modern engineering practices to ensure robustness and efficiency.

• Collaborate with product management, development, and business teams to identify and solve product challenges through data-driven models, focusing on user behavior, predictive analytics, and operational improvements.

• Oversee hands-on prototyping, experimentation, and iteration to validate AI solutions quickly, translating complex data insights into clear product recommendations that influence strategy and priorities.

• Establish and enforce best practices for AI operations, including data quality, model monitoring, and cross-team collaboration to maintain high performance in production.

• Build and mentor a high-performing team of data scientists and developers, promoting a culture of ownership, innovation, and product-oriented thinking while fostering skills in both data analysis and software engineering.

• Partner with stakeholders to propose AI initiatives that align with business goals, driving measurable outcomes like enhanced customer experiences and optimized operations.

• Contribute directly to code and system architecture, ensuring your team delivers production-ready solutions that leverage cloud-based tools and integrate with existing development workflows.

Qualification:

• Advanced degree in computer science, data science, statistics, or a related quantitative field, or equivalent practical experience in applying AI/ML to product environments.

• 8+ years of experience in data science, machine learning engineering, or applied AI roles, with a proven track record of shipping AI-driven features in production products.

• 4+ years of experience managing and mentoring teams of data scientists, ML engineers, and developers in tech-driven organizations.

• Strong hands-on programming skills in Python, SQL, and related tools, with experience building and deploying models, data pipelines, and analytical systems in cloud environments (e.g., AWS, Azure).

• Expertise in pragmatic AI applications such as machine learning, time-series analysis, anomaly detection, user modeling, or predictive analytics, with a focus on product integration rather than research.

• Demonstrated ability to lead combined data science and development efforts, synthesizing diverse data sources into actionable, business-impacting insights.

• Excellent communication skills for bridging technical and non-technical audiences, including product managers, engineers, and executives.

• Solid understanding of MLOps, scalable data architectures, and deployment patterns, with experience in monitoring and iterating on production AI systems.

• Experience defining team standards and processes for embedding AI into products, emphasizing speed, reliability, and customer value.

• At least 1 year of experience in addressing problems of RAG-based systems in a production setting.

• At least 6 months of experience in addressing problems of MCP-based systems in production settings

About SOTI

SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provides the tools organizations need to mobilize their operations and optimize their mobility investments.

SOTI extends secure mobility management to provide a flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.

At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to the market. We offer careers with #EndlessPossibilities.

What are you waiting for? Apply today!

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If you want to bring your ideas to life, apply at SOTI today.

Use of Artificial Intelligence in Hiring

SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only-final hiring decisions are made by people, not automation. For privacy-related questions, please contact [email protected].

We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at [email protected].

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.