Senior Manager, Travel and Event Compliance

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

The Senior Manager, Travel and Event Compliance leads the company’s approach to travel, meetings and events, ensuring activities are well managed, financially responsible and aligned with company policies.

Acting as the central point of coordination across business teams, leaders, Sourcing, Procurement, Finance and external vendors, this role provides oversight of travel and event operations, policy compliance, vendor performance and spending. The Senior Manager will also identify opportunities to simplify processes, strengthen controls, improve the colleague experience and deliver cost savings.

What You’ll Do

Lead Travel & Event Governance

• Serve as the subject-matter expert for travel, meeting and event policies, approvals and spending requirements.
• Drive consistent application of policies and processes across the organization.
• Provide guidance on exceptions and complex or high-profile travel and event requirements.
• Identify compliance trends and recommend improvements to policies, controls, processes and training.

Oversee Travel & Event Operations

• Provide operational oversight for business travel, meetings, conferences, group travel and company-sponsored events.
• Ensure approved booking channels, vendors, budgets, contracts and approvals are used appropriately.
• Support resolution of complex bookings, cancellations, service disruptions and escalations.
• Ensure appropriate records and documentation are maintained.

Manage Vendors & Partnerships

• Lead relationships with travel and event vendors and act as a key liaison between vendors and internal stakeholders.
• Partner with Sourcing and Procurement on vendor negotiations, contracts and renewals.
• Monitor vendor performance, service levels, costs and contractual commitments.
• Lead resolution of significant vendor, service and billing issues.

Drive Financial Performance & Insights

• Oversee travel and event spending, compliance and financial controls.
• Analyze spend, booking behaviour, vendor usage, exceptions, cancellations and unused credits to identify risks and opportunities.
• Develop reporting and insights for senior leaders on spending, compliance, savings and operational performance.
• Lead cost-containment and savings initiatives while balancing service, safety and business requirements.

Improve Experience

• Develop clear guidance, communications and training for colleagues and leaders.
• Simplify workflows and strengthen travel and event processes and controls.
• Support improvements to booking, expense, event and reporting tools.
• Use colleague feedback and operational data to continuously improve the travel and event experience.

What You Bring

• 5+ years of progressive experience in corporate travel, meetings and events, procurement, finance operations, expense management or a related area.
• Strong financial acumen, including budgeting, spend analysis, forecasting, reconciliation and cost management.
• Experience interpreting policies and applying financial and operational controls.
• Experience managing vendors, contracts, negotiations and service performance.
• Strong analytical skills with the ability to turn data into insights, recommendations and action.
• Proven ability to manage complex issues, competing priorities and senior stakeholder relationships.
• Excellent communication, judgment, organization and attention to detail.
• Strong Excel and business reporting/data-analysis skills.
• Bachelor’s degree in a related discipline or equivalent relevant experience.

Experience with corporate travel platforms, expense or event management systems, travel management companies, procurement processes or audit/compliance activities is an asset.

What Success Looks Like

Success means:

• Stronger compliance with travel and event policies.
• Measurable savings and reduced avoidable costs.
• Effective vendor performance and use of preferred channels.
• Timely resolution of travel, event and vendor issues.
• Clear, accurate reporting that supports leadership decisions.
• Simpler processes and a better experience for colleagues and event organizers.
• Strong financial controls, documentation and audit readiness.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l’embauche :$100,000.00 - $132,000.00 / 100.000,00$ - 132.000,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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