Publié il y a 3 mois
Senior Pega Production Support Engineer (Pega CSSA, Application Operations, Incident Management, Case Management)
@ Astra North Infoteck Inc.
Toronto, Ontario
En bref
Astra North Infoteck Inc. is hiring a Senior Pega Production Support Engineer (CSSA) to support production Pega applications and their operations. The role centres on incident, problem and change management, root cause analysis and release management, requiring 8 to 10 years of IT experience and mandatory Pega CSSA certification.
Responsabilités :
- Support production Pega applications and operations
- Manage incidents, problems and changes
- Perform root cause analysis of production issues
- Manage deployment and release processes
- Coordinate with stakeholders on case management and business processes
Résumé des exigences :
- 8 to 10 years of IT experience
- Pega CSSA certification mandatory
- Significant Pega Platform project experience
- Production support and application operations experience
- Eligible for security clearance or background verification
Outils et compétences
Source et dates
Type de source non vérifié · zoho
- Date publiée par l’employeur
- 2026-07-30
- Première détection par notre source
- 2026-10-11
- Mise à jour du dossier source
- 2026-10-11
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Senior |
| Domaine | Développement logiciel |
| Expérience | 8 an(s) et plus |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Permis et certifications | Pega CSSA |
| Vérifications | casier judiciaire |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Astra North Infoteck Inc.
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 426 |
Pega Senior System Architect (CSSA) | Pega Platform | Production Support | Application Operations | Case Management
Job Description
Skills Required
• 8–10 years of IT experience, with significant experience working on Pega Platform projects.
• Pega Certified Senior System Architect (CSSA) certification is mandatory.
• Strong experience in:
• Application Operations Support
• Production Support environments
• Hands-on experience with:
• Incident management
• Problem management
• Change management processes
• Good understanding of:
• Pega architecture
• Case management
• Integrations
• Business process implementation
• Experience troubleshooting production issues and performing root cause analysis.
• Knowledge of deployment and release management processes.
• Strong communication and stakeholder management skills.
• Must be eligible for security clearance/background verification requirements.
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