Senior People & Culture Manager

The Senior People & Culture Manager provides leadership and oversight of our clients HR, recruitment, scheduling, employee engagement and labour relations functions. Working closely with the Senior Director and operational leadership, this role leads the People & Culture team, supports workforce planning and employee relations, and ensures consistent HR practices across the organizations diverse programs and services.

Who – The Company:

A well-established, Vancouver-based nonprofit organization providing housing, shelter and community support services to individuals facing a range of social and economic challenges.

What- The Role:

• Team Leadership: Lead, coach and support the People & Culture team, establish departmental priorities, oversee daily operations and drive continuous improvement.
• Employee Engagement: Promote a positive, inclusive workplace culture, strengthen employee engagement and retention, and work with operational leaders to address workplace concerns.
• Labour & Employee Relations: Oversee labour relations in a unionized environment, including collective agreement interpretation, grievances, investigations, progressive discipline and union relationships.
• Scheduling & Workforce Coordination: Oversee scheduling operations, staffing and callout processes, ensuring compliance with collective agreements. Support improvements to scheduling systems, including Payworks and BookJane.
• Recruitment & Retention: Provide oversight to the Recruitment Manager, ensuring effective recruitment, onboarding and retention practices aligned with organizational needs.
• HR Administration & Compliance: Oversee HR administration, employee records, policies, accommodations, leave management and return-to-work processes, ensuring legislative and collective agreement compliance.
• Health & Safety: Oversee WorkSafeBC claims, return-to-work processes, workplace accommodations and occupational health and safety initiatives, including Joint Occupational Health and Safety Committees.
• Leadership & Collaboration: Partner with senior and operational leadership on workforce planning, organizational priorities, HR initiatives and departmental reporting.

Who- the Candidate:

• Post-secondary education in Human Resources, Labour Relations, Business Administration or a related field.
• CPHR designation preferred.
• Minimum five years of progressive HR experience, including team leadership or supervisory responsibilities.
• Strong experience in a unionized environment, including collective agreement interpretation, grievances and workplace investigations.
• Understanding of scheduling, workforce coordination and seniority-based callout processes.
• Experience overseeing recruitment, HR administration and employee engagement.
• Knowledge of BC employment, labour, human rights and workplace safety legislation.
• Proficiency with HRIS and scheduling systems; Payworks experience an asset.
• Multisite experience, ideally within nonprofit or community social services, preferred.

Core Competencies

Collaborative leadership, labour relations expertise, employee engagement, conflict resolution, sound judgment, strong communication, organization and the ability to manage competing priorities with discretion and accountability.

How much:

$88,000 - $110,000 commensurate with experience, robust health benefits, pension.

Where:

Vancouver, this is an onsite role 5 days’/week

When & How To Apply:

Swim Recruiting has been engaged as a trusted recruitment agency partner on this important search. If you already have a Recruiter at SWIM, please reach out very soon. If you do not yet have a contact at Swim Recruiting, please hit 'APPLY NOW' to send us your resume. Thank you!