Postuler

Publié il y a 19 jours

Senior Project Manager - Genesys Cloud

@ Procom

Toronto, Ontario

Contrat10+ ans d’expérience
Postuler
SIGNAUX

En bref

Procom is hiring a Senior Project Manager for Genesys Cloud on a 12-month contract for a public sector client in Toronto. The role leads the implementation of a cloud communications platform across IT and operational technology, with a hybrid schedule of three days in the office. Candidates need 10+ years as a technical project manager and direct Genesys Cloud implementation experience.

Responsabilités :

  • Develop and manage detailed project plans and schedules
  • Lead RAID management
  • Drive workshops and stakeholder engagement
  • Coordinate cross-functional technical and operational teams
  • Prepare materials for Steering Committee and executive updates

Résumé des exigences :

  • 10+ years as a Technical Project Manager
  • Direct experience implementing Genesys Cloud
  • Deep understanding of IVR, call flows, menus and data actions
  • Experience leading large, complex, cross-functional teams
  • Strong facilitation and communication skills

Outils et compétences

Source et dates

Site carrière / système de candidatures · careerpage

Date publiée par l’employeur
2026-10-22
Première détection par notre source
2026-10-22
Mise à jour du dossier source
2026-10-22

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
DomaineGestion de projet
Expérience10 an(s) et plus
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau, Chez les clients
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Procom

Profil d’entreprise sauvegardé

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Description complète de l’entreprise

Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment. We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with Procom by checking out our client and talent ratings on ClearlyRated. Procom has long been recognized as a market-leading source of high-performing services and solutions that transform how our clients acquire and manage the very best talent. Relying on the excellence of individuals to make a difference, we know that people matter. And we want to work with you. CNESST License: AP-2504746, AR-2504747, AP-2000583, AR-2000584

Abonnés LinkedIn
195 312
Personnes associées sur LinkedIn
1 304
Bureaux déclarés
  • 30 St Clair Ave W, Toronto, Ontario M4V 3A1, CA
  • 320 March Rd, 200, Ottawa, Ontario K2K 2E3, CA
  • 333 7 Ave SW, Suite 2100, Calgary, Alberta T2P 2Z1, CA
  • 10025 - 102A Avenue, Suite 1800, Edmonton, Alberta T5J 2Z2 , CA
  • 1021 W Hastings St, Suite 1100, Vancouver, British Columbia V6E 0C3, CA
  • 1280 Boulevard Lebourgneuf, 300, Québec, Quebec G2K 0H1, CA
  • 1130 Situs Court, Suite 216, Raleigh, North Carolina 27606 , US
Autres noms enregistrés
  • Procom
Spécialités
  • Hybrid Statement of Work and Contractor Management Technology
Le profil indique une agence de recrutement
Oui

Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, we have 18 offices across North America, with over 12,500 skilled professionals currently on assignment. We are an award winning staffing firm. Discover more about our Best of Staffing award and what real clients and job seekers have to say about working with…

ChampValeur
SecteurIT Services and IT Consulting
Taille201-500 employees
Siège socialToronto, Ontario
Type d’organisationPrivately Held
SpécialitésHybrid Statement of Work and Contractor Management Technology
Offres sur Jobsy225
LinkedInVoir la page
Description

Senior Project Manager - Genesys Cloud
On behalf of our Public Sector client, Procom is searching for a Senior Project Manager - Genesys Cloud for a 12 month contract role. This position is a hybrid position with 3 days onsite at our client’s Toronto office.

Senior Project Manager - Genesys Cloud - Job Description:
Seeking a Senior Project Manager to lead the implementation of Genesys Cloud, a critical initiative to modernize communication and operational capabilities. This project involves the deployment of a new cloud platform within a mission-critical environment, focusing on enhancing both IT and Operational Technology (OT) functionalities.

Senior Project Manager - Genesys Cloud - Responsibilities:
• Develop and manage detailed project plans and schedules
• Lead risk, assumptions, issues, and dependencies (RAID) management
• Drive workshops, stakeholder engagement, and solution alignment
• Coordinate cross-functional technical and operational teams
• Ensure delivery milestones are achieved and manage business stakeholders
• Follow strong discipline in project governance
• Prepare and present materials for Steering Committee and executive updates

Senior Project Manager - Genesys Cloud - Mandatory Skills:
• 10+ years of experience as a Technical Project Manager
• Direct experience implementing Genesys Cloud
• Deep understanding of IVR, call flows, menus, and data actions
• Proven ability to drive delivery and manage enterprise technology implementations
• Strong skills in using tools such as Microsoft Project and PowerPoint
• Experience leading large, complex, cross-functional teams
• Strong facilitation and exceptional communication skills

Senior Project Manager - Genesys Cloud – Nice-to-Have Skills:
• Experience in building cut-over plans and executing them for go-live
• Previous hands-on background in technical roles
• Experience with deployment plans and validation checklists
• Experience working with network, infrastructure, and security teams
• Experience in facilitating technical troubleshooting sessions

Senior Project Manager - Genesys Cloud – Assignment Length:
This is a 12 month contract position.

Senior Project Manager - Genesys Cloud - Start Date:
ASAP

Senior Project Manager - Genesys Cloud - Assignment Location:
Toronto, Ontario, Canada. Hybrid position with 3 days in office.

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