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Publié il y a 10 mois

Senior Service Designer

@ Querentia Inc.

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Vancouver, Colombie-Britannique

TélétravailContrat7+ ans d’expérience
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SIGNAUX

En bref

Querentia Inc. is hiring a Senior Service Designer on a contract basis to lead service discovery and design for Workflow Services. The role facilitates workshops, builds service blueprints and user journey maps, and defines future-state, SDG-aligned workflows with product, UX, development and platform teams. Candidates need at least 7 years of human-centred service design experience within the last 10 years.

Responsabilités :

  • Lead service discovery and design for Workflow Services
  • Facilitate workshops and co-design sessions
  • Develop service blueprints and user journey maps
  • Define future-state, SDG-aligned workflows
  • Collaborate with product, UX, development and platform teams

Résumé des exigences :

  • Minimum 7 years in human-centred service design within the last 10 years
  • Experience with complex government or enterprise platforms
  • Expertise in journey mapping, service blueprints, co-design and facilitation
  • Strong experience in agile delivery models
  • Experience with FigJam, Miro, Figma or similar tools
  • Preferred: experience designing services across enterprise common platforms

Outils et compétences

FigmaFigJamMiro
Source et dates

Type de source non vérifié · jsonld

Date publiée par l’employeur
2026-01-25
Première détection par notre source
2026-10-26
Mise à jour du dossier source
2026-11-09

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
DomaineDesign et création
Expérience7 an(s) et plus
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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ChampValeur
Offres sur Jobsy331
Description

Role Overview

The Senior Service Designer will lead service discovery and design activities for Workflow Services, including facilitating workshops, developing service blueprints and user journey maps, and defining future-state, Single Digital Gateway (SDG)-aligned workflows. The role will work collaboratively with product, UX, development, and platform teams to ensure workflow designs are reusable, scalable, and aligned with enterprise standards.

Demonstrated Experience

•

Minimum 7 years experience within the last 10 years in human-centered service design.

•

Demonstrated experience with complex government or enterprise platforms.

•

Expertise in journey mapping, service blueprints, co-design, and facilitation.

•

Strong experience working within agile delivery models.

•

Experience with FigJam, Miro, Figma, or similar tools.

Preferred Experience

Preference may be given to candidates with:

•

Experience designing services that integrate across enterprise common platforms.

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