Publié hier
Senior ServiceNow Discovery & Service Mapping Engineer
@ Royal Bank of Canada
Toronto, Ontario
En bref
Royal Bank of Canada is hiring a Senior ServiceNow Discovery Engineer in Toronto to design, deploy and optimize ServiceNow Discovery to automate IT asset tracking and keep the CMDB accurate. The role is full time, salaried, at 37.5 hours per week, and requires 3+ years of hands-on ServiceNow Discovery experience.
Responsabilités :
- Design, configure and deploy ServiceNow Discovery solutions
- Troubleshoot Discovery issues and resolve data inconsistencies
- Collaborate with stakeholders and support teams
- Document technical processes, create training materials and mentor junior members
Résumé des exigences :
- 3+ years hands-on ServiceNow Discovery experience
- Working knowledge of UNIX, Windows, cloud and network gear
- In-depth networking knowledge including TCP/IP, firewalls and subnetting
- Knowledge of ServiceNow discovery patterns and PowerShell
- Experience with ITIL v4 Configuration Management and SACM
Outils et compétences
Source et dates
Site carrière / système de candidatures · workday
- Date publiée par l’employeur
- 2026-11-11
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-11-12
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Senior |
| Domaine | TI |
| Expérience | 3 an(s) et plus |
| Heures par semaine | 37.5 |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Permis et certifications | ITIL 4 Foundation (nice to have), ServiceNow Certified Implementation Specialist, Discovery (nice to have) |
| Avantages mentionnés | Horaire flexible, Prime de rendement, Actions ou participation, Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Royal Bank of Canada
Cotation en bourse: TSX:RY · NYSE:RY · Source vérifiée: 2026-11-02
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact. http://rbc.com/legalstuff. La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social. https://www.rbc.com/conditions-dutilisation/
- Abonnés LinkedIn
- 932 626
- Personnes associées sur LinkedIn
- 96 867
- Bureaux déclarés
- 200 Bay Street, Toronto, Ontario M5J 2J5, CA
- 1 Place Ville-Marie, Montreal, QC H3B 1Z3, CA
- 2 Park St, Sydney, NSW 2000, AU
- 100 Bishopsgate, London, England EC2N 4AA, GB
- Persiaran Apec, Cyberjaya, Selangor 63000, MY
- 60 S 6th St, Minneapolis, MN 55402, US
- Catégories d’activité
- Wealth Management
- Commercial Lending
- Finance
- Banking
- Payments
- Asset Management
- Insurance
- Lending
- Financial Services
- Financial Exchanges
- Autres noms enregistrés
- Royal Bank of Canada
- RBC
- Spécialités
- finance
- banking
- investing
- insurance
- financial planning
- wealth management
- and capital markets
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 22 251 000
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market…
| Champ | Valeur |
|---|---|
| Secteur | Banking |
| Taille | 10,001+ employees |
| Siège social | Toronto, Ontario |
| Type d’organisation | Public Company |
| Spécialités | financebankinginvestinginsurancefinancial planningwealth managementand capital markets |
| Offres sur Jobsy | 1 091 |
| Voir la page |
Job Description
What is the opportunity?
As a Senior ServiceNow Discovery Engineer, you’ll play a pivotal role in designing, implementing, and optimizing ServiceNow’s Discovery solutions. This role is critical to enhancing our IT service delivery by automating asset tracking and ensuring accurate CMDB (Configuration Management Database) integrity. You’ll collaborate with cross-functional teams to transform raw infrastructure data into actionable insights, enabling proactive incident management and strategic decision-making.
What will you do?
- Design, configure, and deploy ServiceNow Discovery solutions to automate the identification of IT assets.
- Troubleshoot discovery issues, resolve data inconsistencies, and ensure compliance with RBC’s IT governance standards.
- Collaborate with stakeholders and support teams to align solutions with business objectives
- Document technical processes, create training materials, and mentor junior team members.
What do you need to succeed?
Must have:
- 3+ years of hands-on experience with ServiceNow Discovery modules.
- Experience identifying, investigating, and resolving Discovery issues with working knowledge of UNIX server, Windows server, Cloud resources, and network gear.
- In-depth knowledge of networking including TCP/IP ports and firewalls, network protocols, IP networks, subnetting, and network devices, and virtualization environments configurations, i.e. – Hyper-V, VMware.
- In-depth knowledge of ServiceNow discovery patterns and scripts, especially PowerShell.
- Experience with ITIL v4 frameworks, particularly in Configuration Management and Service Asset & Configuration Management (SACM).
- Excellent problem-solving, communication, and stakeholder management skills.
Nice to have:
- Familiarity with ServiceNow Event Management, Orchestration, or ITOM modules.
- Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies (Kubernetes, Docker).
- Knowledge of network protocols (SNMP, SSH, WMI) and infrastructure monitoring tools (e.g., Splunk, Nagios).
- Agile/Scrum methodology experience in IT service delivery projects.
- ITIL 4 Foundation Certified.
- ServiceNow Certified Implementation Specialist (CIS) – Discovery or equivalent certification.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.
- Opportunities to do challenging work.
#LI-POST
#TECHPJ
Job Skills
Application Development, Application Testing, Critical Thinking, Detail-Oriented, Group Problem Solving, Multi-Level Communication, Standard Operating Procedure (SOP), System Applications, System Integration Testing (SIT), Technical WritingAdditional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity:
TorontoCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
TECHNOLOGY AND OPERATIONSJob Type:
RegularPay Type:
SalariedPosted Date:
2026-04-17Application Deadline:
2026-12-31Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
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