Senior Systems Analyst

All Manitoba Liquor & Lotteries employees may apply. Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply.

If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs.

Job Responsibilities

• Apply the systems development methodology and standards to ensure effective solution design, development, testing and implementation are completed in partnership with the business and ITS.
• Working with stakeholders, create system design proposals that ensure efficiency, compatibility and interoperability of the proposed solution.
• Translate business requirements and conceptual designs into well-designed and documented software component specifications.
• Apply Enterprise Architecture principles, standards, and methodology to ensure effective solution design.
• Exhibit and establish a culture of quality solution design and development.
• Explain assumptions and methodologies and simplify complex concepts for non-technical users
• Articulate pros and cons of an action in a clear manner.
• Review and critique solution/software designs proposed by other systems analysts and developers.
• Document solution designs using a variety of modeling and diagramming techniques such as data flow diagrams, data models, flow charts, entity relationship diagrams, etc.
• Participate in software development and testing as required.
• Use advanced troubleshooting, problem solving and root cause analysis skills to resolve defects, incidents and problems.
• Document investigation results, including causes of errors and solutions provided.
• Prepare estimates of time and resources required to analyze proposed changes to software and to analyze the root cause of operational problems.
• Oversee Application Services team members to ensure successful quality and delivery of project assignments.
• Accurately report project and/or development status to stakeholders and management.
• Maintain product roadmap for technology/solution domain.
• Analyze business and technical designs to thoroughly identify testing requirements.
• Work with stakeholders to ensure test strategies, plans, conditions and cases meet requirements.
• Lead and participate in all phases of solution testing as required.
• Administer critical analysis of test results and deliver solutions for problem areas.
• Develop low risk procedures for converting to and implementing new software and solutions.
• Assist with end user training on application solutions delivered.
• Stay aware of current and developing trends in systems and business analysis, relevant technologies, systems development methodologies and best practices.
• Participate in assigned education programs as requested.
• Conduct research on hardware and software products to justify recommendations and to support technology solution purchasing efforts.
• Work with business stakeholders regarding their business planning initiatives, identifying any technology dependencies and considerations for forward planning.
• Apply the business analyst body of knowledge to ensure effective solution requirements definition is completed in partnership with the business and ITS.
• Plan and monitor the business analysis effort to ensure it is conducted efficiently and effectively, including stakeholder analysis, determining which activities are necessary for the assignment, determining the process to manage requirements, and how progress will be assessed.
• Ensure the stakeholders’ underlying needs, concerns, and work environment are understood.
• Refine and clarify the business need and define a solution that can be feasibly implemented by the business and ITS.
• Assess and validate proposed solutions, determine which solution best fits the business need; identify gaps and shortcomings, and determine necessary workarounds or changes to the solution.
• Manage and communicate requirements to ensure stakeholders and the project team remain in agreement on the solution scope; that conflicts, issues and changes are managed; that the knowledge gained is maintained for future use and that requirements are documented and communicated to stakeholders.
• Ensure that the project team implements a solution that meets the stakeholders’ needs.
• Participate in the definition and preparation of software and/or services tenders, proposal evaluations, vendor selection and recommendation, business cases and feasibility studies.
• Apply project management methodology and standards for effective project initiation, planning, execution, monitoring/controlling and closing of assigned projects.
• Other related duties as assigned.

Primary Qualifications

• Completion of a recognized degree or diploma in an IT related discipline or an equivalent combination of education, certification and experience.
• A minimum of nine years previous experience in software development and implementation with the previous three years demonstrating proficiency in analyzing and designing application solutions of increasing complexity.
• Formal training in Systems Analysis and Design, a variety of programming languages, development methods and practices, relational databases, and operating systems.
• Knowledge and experience with the Business Analysis knowledge areas: Business Analysis Planning and Monitoring, Elicitation, Requirements Management and Communication, Enterprise Analysis, Requirements Analysis, and Solution Assessment and Validation.
• Demonstrated ability to analyze and solve problems, understand business principles and practices, communicate effectively, facilitate and negotiate.
• Must have strong track record in analysis and solution design, demonstrated leadership skills, ability to balance multiple competing priorities, excellent communication, organization, technical, and problem solving skills.
• Active membership in International Institute of Business Analysis (IIBA).
• The ability to work and lead in a team environment.
• Continuous upgrading & learning is required to remain current in information technology.
• The core competencies for this position include achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, teamwork and cooperation and valuing diversity. Leadership competencies include building strategic change, coaching and developing, leading and influencing. These competencies are deemed important for the success of the position and organization.
• Satisfactory work performance in the preceding twelve (12) months is a requirement. Attendance rate will be a factor in the pre-screening process.

Secondary Qualifications

• Training in project management, data modeling and software quality assurance methods are assets.
• Industry credentials as a Certified Business Analyst Professional (CBAP) or Certified Computer Business Analyst (CCBA) are an asset.
• Experience working in an agile development environment is an asset.
• Knowledge of ITIL process and/or SOA principles is an asset.
• Previous experience in the gaming, retail and/or distribution industries, ERP systems, Business Analytics, financial or human resources functions is an asset.
• Previous experience in web content management systems, web site/application development, web service development, enterprise service bus, ETL development, Cognos BI tools, JD Edwards, Lawson, HPSM and Teradata development is an asset.
• Bilingual French/English language skills are an asset.

***All Manitoba Liquor & Lotteries employees may apply, however priority will be given to qualified employees currently in the bargaining unit. Testing may form part of the screening/selection process. An eligibility list will be created, if possible. Employment Equity will be a factor in the recruitment process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased depending on the Collective Agreement.

We thank all interested applicants, however, only those selected for interviews will be contacted.

Benefits

A Great Place to Work! Enjoy fantastic benefits with our Total Rewards package

Work/Life Balance and Wellness

• Discretionary Time: Up to 10 paid discretionary leave days per year, depending on bargaining unit. Employees can carry forward discretionary leave days each year for a total of up to 50 days.
• Hybrid Work Model for Eligible Positions: Remote work capability for eligible positions.
• Flex Time: Flexible shift scheduling and work hours for eligible positions.
• Maternity and Parental Leave: Top-up of E.I. maternity leave benefits to 93% of employee’s basic earnings for 17 weeks.
• Fitness Allowance Reimbursement, depending on bargaining unit: Up to $250 per year that can be used to cover gym memberships, fitness equipment, and more.
• Computer Purchase /Fitness Purchase Program: Interest free loans for employees purchasing computer equipment to increase computer literacy, learning, and professional growth, and/or to purchase fitness equipment.
• Diversity and Inclusion: MBLL promotes a culture of caring and respect through initiatives like our employee driven Joint Diversity Network.
• The Together Project: At Liquor & Lotteries, caring is part of our corporate culture - we care for each other, our partners, and our community The Together Project represents the charitable efforts of the corporation and its employees working together to enrich the lives of Manitobans. Employee charitable activities are eligible for reward benefits.

Vacation

• Accrue up to 10 paid vacation days per year during the first 2 years of employment.
• Accrue 15 paid vacation days per year after 3 years of employment.
• Accrue 20 paid vacation days per year after 5 years of employment.
• Accrue 25 paid vacation days per year after 9 years of employment.
• Accrue 30 paid vacation days per year after 19 years of employment.

Retirement Savings Plan

• Defined Benefit Pension Plan: Guaranteed lifelong monthly payment at retirement provides great security for employee’s long-term strategy.
• Voluntary Group Registered Retirement Savings Plan

Health Insurance and Benefits

• Customize your Plan: Employees choose from a variety of coverage options to best fit their needs, including coverage for prescription drugs, vision, dental, ambulance, extended health and more.
• Health Spending Account: Employees receive up to $1,850 towards eligible medical or dental expenses depending on options chosen.
• Flex Credit: Depending on the bargaining unit, employess may receive a Flex Credit to be used
  towards the purchase of insurance including Group Life, Dependent Life and Accidental Death and Disablement.

World-wide Travel Health Benefits

Employee & Family Assistance Program (EFAP): Free professional wellness support for employees and their immediate family member

Training and Development

• Educational Assistance: Tuition reimbursement for eligible employees.
• Training: Variety of courses and programs to support skill and professional development.
• Career progression: Internal job posting system that provides opportunities for a variety of career paths.
• Apprenticeship and skilled trade training: Programs offered in partnership with educational institutions such as RRC Polytech, the University of Winnipeg and the University of Manitoba.

Discounts and Rewards

• Employee Rewards & Recognition Program: Points-based program recognizing employees for earned and nominated achievements such as long-service, going above and beyond and community volunteer work.
• Discounts: Employees receive exclusive discounts from a variety of retailers, entertainment venues and service providers.