Senior UX Designer

We are seeking a highly skilled Senior UX Designer to lead user-centered product design initiatives across complex web and mobile platforms. In this role, you will apply UX design best practices, mobile-first design principles, and user research methodologies to create intuitive, accessible, and responsive digital solutions. Working within a balanced, Agile (Scrum) product team alongside product owners and developers, you will guide products through all delivery phases—from discovery research and interactive prototyping to usability testing, accessibility compliance, and continuous post-launch optimization.

Location: North York, ON (Hybrid – 3 days in office/week required)

Duration: 6-month contract.

Advantages
End-to-End Product Design: Lead UX initiatives across the full product lifecycle—Discovery, Alpha, Beta, and Live phases.

Balanced Agile Collaboration: Work directly within a dedicated Scrum team alongside Product Owners and Developers to deliver rapid, iterative solutions.

Modern Prototyping Stack: Utilize industry-leading tools like Figma, Sketch, InVision, Axure, and Adobe Creative Cloud.

High-Impact Mobile-First Focus: Drive responsive, user-centered design strategies for complex, large-scale enterprise applications.

Responsibilities
Discovery & User Research: Facilitate kick-off workshops and user research activities, producing interview scripts, topic maps, research synthesis reports, user personas, problem statements, and service blueprints.

Alpha Design & Prototyping: Conduct design sprints and create interactive, clickable prototypes; validate multiple design solutions through user testing and iterate based on empirical research findings.

Beta Delivery & Agile Alignment: Work within an Agile (Scrum) framework to define, sketch, and validate user stories ahead of development sprints; create UI designs and maintain backlog alignment.

Usability & Accessibility Testing: Conduct regular usability testing sessions and perform accessibility compliance testing across product iterations to ensure alignment with digital accessibility guidelines.

Post-Launch Continuous Improvement: Monitor live product performance, analyze usage analytics and user behavior patterns, measure key performance indicators (KPIs), and refine features iteratively.

Stakeholder Mediation & Change Management: Partner with business teams and product owners to navigate change resistance, communicate design rationale clearly, and ensure product milestones progress on schedule.

Qualifications
UX & Mobile-First Best Practices: Extensive experience applying UX design best practices to complex software solutions, backed by a deep understanding of mobile-first and responsive design (Strictly Required).

Product Seniority & Agile Expertise: 3+ years of relevant experience participating in complex, multi-scale product initiatives within user-centered design and Agile (Scrum) methodologies (Strictly Required).

Communication & Mediation Skills: Demonstrated experience in stakeholder communication, change management mediation, and cross-functional team alignment to maintain delivery schedules (Strictly Required).

User Research & Testing Output: Proven experience facilitating user research, interview synthesis, and usability testing sessions to produce actionable findings reports (Strictly Required).

Prototyping Software Proficiency: Hands-on expertise using industry UX software such as Figma, InVision, Sketch, JustInMind, Axure, Zeplin, or Adobe Creative Cloud (Strictly Required).

Nice-to-Have Assets:
Degree or certification in Graphic Design, Usability, Human-Computer Interaction (HCI), or Technical Writing.

Practical knowledge of web accessibility compliance testing and standards (e.g., WCAG 2.1 AA / AODA).

Basic familiarity with front-end web technologies (HTML5, CSS3, JavaScript, React, Angular, NodeJS).

Summary
If you're interested in the "Senior UX Designer" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.