Senior UX Designer - Toronto, ON - Canada - Long Term Contract - Prior Public Service/OPS experience

Company Description

Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand’s culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results.

We are a minority-owned staff augmentation and technology consulting company

To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration

If you are interested in the above opportunity, we warmly invite you to join our team.

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

Job Description

Position: RQ11520 / RQ11521 - UX Designer - Senior - Prior Public Service/OPS experience

Location: 5700 Yonge St. Toronto / 49 Places D'Armes, Kingston

Long Term Contract

5 days onsite

Must Have:

• Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc.
• Synthesize research findings into insightful and concise user research documents, such as user journey maps, personas, service blueprints, and affinity maps.
• Lead design ideation and deliver design deliverables to-be service design blueprints, information architecture, wireframes, mockups, and interactive prototypes.
• Experience working in an agile, sprint-based development environment
• Understanding and working knowledge of iterative product development cycles (Discovery, Agile, Beta, Live)
• Experience with Figma user interface design software
• Experience designing interfaces with a design system
• Ability to work with Ontario Design system

Nice to have:

Prior OPS or Public sector exp

Experience and Skill Set Requirements

General Skills (55%):

• Relevant experience creating GUI designs based on user interaction and performance
• Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
• ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users
• Managing end-to-end user research from recruiting to synthesis.
• Proficiency with design and prototyping tools
• Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc.
• Thorough understanding of the limitations and appropriate use of web development technologies
• Experience in designing online programs with emphasis in the emotional aspects of human experience
• Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences
• Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces
• Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces
• Experience identifying design problems and devising elegant solutions
• Experience making strategic design and user-experience decisions related to core, and new, functions and features
• Experience gathering user feedback to configure existing interfaces
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience
• Experience with Figma, Canvas and similar tools

Communications Skills (30%)

• Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
• Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.
• Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.
• Demonstrated experience within a collaborative team working at different levels.

Desirable Skills: (10%)

• Knowledge of accessability testing
• Ability to work with Ontario Design system
• Knowledge of digital service standard.
• Experience with complex design challenges, especially in dealing with legacy systems and nuanced stakeholder/approval relationships
• Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc.
• Proficient in designing with accessibility in mind, and meeting WCAG 2.1 AA requirements

Prior Public Service/OPS experience: (5%)

Thanks

Richard Tucker | Account Manager

Arthur Grand Technologies Inc

8(A) Certified Business | CMMI (L3) | ISO 9001:2015 Certified | ISO/IEC 27001:2022 Certified

NMSDC Minority Business Enterprise (MBE)

Arthur Grand is an Equal Opportunity Employer (Including disability/Vets)

Additional Information

All your information will be kept confidential according to EEO guidelines.