Publié il y a 18 jours
Service Advisor Team Lead
@ Wood Automotive Group
Calgary, Alberta
SIGNAUX
En bref
Wood Automotive Group is hiring a full-time Service Advisor Team Leader at Advantage Ford to coach and support its Service Advisors while still handling some active service advising. The role requires at least three years of service advising experience with a proven sales track record, a driver's licence and a clean driver's abstract. The posting offers a pension plan with employer contributions and an Employee Assistance Program.
Responsabilités :
- Support service advisors in daily activities
- Resolve customer issues at the front line
- Coach service advisors on processes and adherence
- Review workflow and recommend changes
- Explain repairs to customers and advisors
Résumé des exigences :
- Minimum 3 years of service advising experience
- Proven track record in sales and advisor KPIs
- Leadership and training experience an asset
- Valid driver's licence and clean driver's abstract
Outils et compétences
Avantages mentionnés
Régime de retraiteProgramme d’aideMieux-être
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- 2026-10-26
- Première détection par notre source
- 2026-11-14
- Mise à jour du dossier source
- 2026-11-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Expérience | 3 an(s) et plus |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin, Véhicule |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Permis de conduire | exigé |
| Vérifications | dossier de conduite |
| Avantages mentionnés | Régime de retraite, Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Wood Automotive Group
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 5 |
Description
The Wood Automotive Group, one of Alberta's largest automobile retailers for over 42 years, is offering an exciting opportunity for a Service Advisor Team Leader to join their team at Advantage Ford!
The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 8 dealerships, a collision repair centre and an online pre-owned sales lot, we believe our success and growth is built on the drive and dedication of our people. If you’ve got what it takes to be a natural leader, trainer and coach with a proven track record in the automotive industry than this is your opportunity to join us.
About The Role
The Service Advisor Team Leader will be a highly driven, creative leader who can achieve and maintain team synergy through engaging and motivating teams, while exceeding targets. Along with Service Advising, this individual will have a thorough understanding of the Service department and knowledge of the customer survey process with the ability to multitask and train. We are seeking someone with a minimum three-year service advising experience and approving track record of success on advisor KPI’s. This is a leadership/coaching position, responsible for the success of the service Service Advisors. It also involves some active service advisory duty.
Responsibilities (include But Are Not Limited To)
Are you the kind of person who wants to make a difference in their community, and build a solid career with a growing organization? Consider joining Wood Automotive Group. For nearly 43 years, we have worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, we are proud sponsors of many organizations such as: the SAIT Automotive Business Administration program, KidSport, the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation and the Shaw Charity Classic.
We thank all candidates for their interest. Only those selected for interviews will be contacted.
APPLY NOW
Apply with Indeed
The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 8 dealerships, a collision repair centre and an online pre-owned sales lot, we believe our success and growth is built on the drive and dedication of our people. If you’ve got what it takes to be a natural leader, trainer and coach with a proven track record in the automotive industry than this is your opportunity to join us.
About The Role
The Service Advisor Team Leader will be a highly driven, creative leader who can achieve and maintain team synergy through engaging and motivating teams, while exceeding targets. Along with Service Advising, this individual will have a thorough understanding of the Service department and knowledge of the customer survey process with the ability to multitask and train. We are seeking someone with a minimum three-year service advising experience and approving track record of success on advisor KPI’s. This is a leadership/coaching position, responsible for the success of the service Service Advisors. It also involves some active service advisory duty.
Responsibilities (include But Are Not Limited To)
- Supporting all Service Advisors in all day to day activities
- Front line client resolutions
- Coaching Service Advisors on processes and adherence
- Strong customer service
- Periodically review status of work flow and make changes or recommendations.
- Communicate with and support other areas of the Service department.
- Explain repairs to customers and Service Advisors as required
- Minimum 3 years of Advising experience with a proven track record in sales
- Leadership and training experience is an asset
- Drivers license and clean drivers abstract
- Exceptional benefits package
- Pension Plan with employer contributions – free money!
- Employee Assistance Program including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
- Corporate rates at YMCA and Goodlife Fitness
- Group social events and company perks.
Are you the kind of person who wants to make a difference in their community, and build a solid career with a growing organization? Consider joining Wood Automotive Group. For nearly 43 years, we have worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, we are proud sponsors of many organizations such as: the SAIT Automotive Business Administration program, KidSport, the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation and the Shaw Charity Classic.
We thank all candidates for their interest. Only those selected for interviews will be contacted.
APPLY NOW
Apply with Indeed
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